Mission Engineer

Axon

Mission Engineer building Axon’s cloud, AI, and public safety ecosystem solutions for Sarasota agencies. Driving onsite deployments, adoption, operational transformation, and measurable mission outcomes.

Posted 8/4/2026full-timeSarasota • Florida • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and deploying AI-powered workflows, integrating complex systems, and ensuring compliance with CJIS and security standards. Proven ability to drive customer outcomes and foster relationships with agency leadership in mission-critical environments.

Highest-signal resume keywords

AI-Powered Workflow DevelopmentCJIS ComplianceIntegration Logic ConfigurationCustomer-Facing Technical ExperienceOperational Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automation DevelopmentWorkflow DesignData Pipeline ConstructionAI Agent DeploymentIntegration with DEMSEvidence Integrity ManagementTroubleshooting and Root-Cause AnalysisSuccess Metrics DefinitionProduction-Ready Solution DeliveryTechnical Program Management

Soft Skills

Strong CommunicationRelationship BuildingOwnership MentalityAdaptability in Fast-Changing EnvironmentsStakeholder Engagement

Tools & Technologies

Axon's EcosystemFususAI EraRecords Management SystemsIntegrated Public Safety Ecosystems

Certifications & Qualifications

CJIS Compliance Certification

Industry Keywords

Public SafetyLaw EnforcementOperational EnvironmentsMission-Critical OperationsComplex Deployment Environments

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own customer outcomes within a strategic account across the full lifecycle of Axon's ecosystem
Discover agency problems onsite and translate them into compliant solutions tied to mission outcomes
Design, build, test, and ship AI agents, workflows, automations, integrations, and data pipelines on Axon's platform
Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems in agency environments
Iterate in the field to drive adoption and document reusable patterns
Apply CJIS, evidence integrity, and privacy guardrails to every build
Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services
Build and deploy AI-powered workflows using agents, prompts, RAG, and evaluations
Drive hands-on adoption and measure usage, workflow impact, and mission outcomes
Assess workflows, identify friction, define success metrics, and establish baselines
Build relationships with agency leadership and operational stakeholders; lead QBRs, mission reviews, and strategic planning
Capture field intelligence and influence Product and Engineering roadmap decisions
Turn one-off builds into reusable playbooks and operational frameworks
Identify expansion opportunities and partner with Sales on long-term account strategy
Maintain onsite presence approximately 3-4 days per week
Support Sales-to-Post-Sales onboarding and handoff

Requirements

What you’ll need

Typically 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments
Proven experience shipping working automations, agents, workflows, integrations, or AI-enabled tools in customer environments
Ability to configure products, write integration logic, and deliver production-ready solutions
Comfort working across hardware, software, cloud, AI-enabled technologies, and integrated systems
Strong communication with technical teams and senior stakeholders, including command staff in mission-critical environments
Full ownership mentality in ambiguous, fast-changing environments
Ability to navigate competing priorities across Product, Engineering, Sales, Support, and Services
Ability to obtain and maintain CJIS compliance and adhere to security standards
Former law enforcement or military experience preferred, not required
Experience in public safety, law enforcement, corrections, or other mission-critical operational environments preferred
Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems preferred
Background in forward-deployed engineering, solutions architecture, or operational transformation at scale preferred

Benefits

Comp & perks

Competitive salary
401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, dental, and vision plans
Fitness programs
Emotional and mental wellness support
Learning and development programs
Snacks in our offices