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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
- Develop and maintain client relationships to ultimately drive revenue growth
- Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
- Cultivate customer relationships and ensure effective service delivery to accounts
- Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
- Support execution of strategy at the account level
- Work with and bring in experts/specialists where required
- Oversee and know all account activities for your major City/County/State accounts
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- May provide customer product training as necessary
- Accountable for individual expense budget management
- Own account relationship and drive overall customer satisfaction for assigned accounts
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
Requirements
What you’ll need- Minimum of 3+ years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
- Minimum of 3+ years experience managing a book of business
- Solution or consultative sales experience working within complex sales processes
- Data management experience using Salesforce (preferred) or similar CRM
- Strong understanding of Virtualization and Cloud
- Able to travel 70% + (3-4 days a week on the road) including overnight travel
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
- Startup experience & some vertical experience
- Law Enforcement / Public Safety experience
- Team Player: collaborate with various team members regularly
- Ready to own & drive the territory
Benefits
Comp & perks- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSCloudsolution salesconsultative salesdata managementSalesforcevirtualizationaccount strategycustomer product trainingforecasting
Soft Skills
customer relationship managementcustomer satisfactioncollaborationcommunicationteam playerstrategic thinkingproblem solvingbudget managementarticulation of complex solutionsnetworking
