Senior Sales Engineer, Public Safety – Mountain or Pacific Region

Axon

Senior Sales Engineer driving technical solutions for public safety at Axon. Collaborating with teams to enhance emergency communication systems and client success.

Posted 4/28/2026full-timeRemote • Oregon • 🇺🇸 United StatesSenior💰 $110,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions.
Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams.
Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment.
Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism.
Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences.
Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows.
Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure.
Advise agencies on best practices for network security, system interoperability, and deployment planning.
Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings.
Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness.
Collect and relay customer feedback to influence product roadmap and technical documentation.
Support proposal teams with technical content, diagrams, and specifications.
Assist marketing and partner teams in developing technical collateral, webinars, and events.
Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows.
Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.

Requirements

What you’ll need

8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent).
Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms).
Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end.
Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials.
Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments.

Benefits

Comp & perks

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, dental, and Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

public safety softwareNG911 call handlingCADRMSESInetradio systemsmass notificationemergency communications platformssolution designtechnical validation

Soft Skills

leadershipcommunicationcustomer engagementtrust buildingtechnical advisorypresentation skillscollaborationproblem-solvingadaptabilityinfluencing