Axios

Account Manager, Client Success

Axios

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $85,000 per year

About the role

  • Join the Client Success team by leading post-sale account management for growth accounts
  • Deliver best-in-class client experiences from kickoff to wrap
  • Develop and execute campaigns across the Axios product suite
  • Collaborate with multiple cross-functional teams
  • Manage all post-sale campaign elements and monitor performance to ensure goals are met
  • Identify opportunities for account growth and collaborate on media planning

Requirements

  • 1+ years of digital campaign planning and execution experience in a publisher or agency environment
  • Campaign Management/Customer Service skills
  • Agile and adaptable in managing multiple campaigns simultaneously
  • Responsible for building media strategies that support client objectives
  • Develops a strong understanding of Axios products and effectively positions them
  • Outstanding communication, organization, and project management skills with obsessive attention to detail.
  • Strategic Thinking/Problem-Solving skills including ability to develop and implement long-term strategies
  • Proficiency in Google Office Suite (Slides, Sheets, Docs)
Benefits
  • 401(k) with employer match
  • Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
  • Employer Health Savings Account (HSA) contribution for the high deductible health plan option
  • Dental and vision coverage
  • Primary caregiver 12-week paid leave
  • Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave
  • Generous vacation policy, plus holidays
  • One mental health day per quarter
  • Annual learning and development stipend
  • $100 monthly work-from-home stipend
  • Tele-mental health services through Headspace
  • OneMedical membership, including tele-health services
  • Personal health advocacy resources through HealthAdvocate
  • Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
  • Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
  • Increased work flexibility for parents and caretakers
  • Virtual company-sponsored social events
  • A strong and positive work environment
  • A commitment to an open, inclusive, and diverse work culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital campaign planningcampaign executionmedia strategiesproject managementstrategic thinkingproblem-solving
Soft Skills
client successcommunicationorganizationattention to detailadaptability