Axios

Director of Membership

Axios

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $105,000 - $150,000 per year

Job Level

Lead

About the role

  • Lead the strategy and execution of marketing across the entire membership lifecycle: awareness, acquisition, onboarding, engagement, and retention
  • Own roadmap for campaign strategy, creative messaging, channel performance, offer testing, and member communications
  • Drive paywall optimization, pricing and packaging strategy, and offer testing to maximize conversion and lifetime value
  • Shape membership value propositions using audience insights, qualitative and quantitative research, and competitive benchmarking
  • Own landing page strategy, A/B testing, messaging, and UX to improve user journeys and acquisition performance
  • Develop new member benefits (premium content, webinars, swag, surprise-and-delight moments) and ensure seamless delivery across platforms
  • Oversee paid media, email, lifecycle, and onsite strategies with a performance mindset
  • Optimize lifecycle marketing from onboarding through renewal, including win-back and churn-reduction programs
  • Oversee membership customer service support and implement scalable systems for member feedback and database integrity
  • Mentor and develop a small team of marketers and membership operators; build a culture of ownership and experimentation
  • Act as strategic partner to Product, Tech, Editorial, and Revenue teams; lead stakeholder communications and reporting
  • Own revenue and membership pacing forecasts, goal-setting, reporting, and translate performance insights into optimization plans

Requirements

  • 8+ years of hands-on experience in growth, digital, or performance marketing
  • Experience promoting products within a recurring revenue, subscription, or membership business model, with a track record of success
  • At least 5 years of experience managing high-performing teams, with focus on mentorship and talent development
  • Strong analytical skills and quantitative capabilities; comfortable with experimentation, segmentation, reporting, and translating insights into action
  • Demonstrated ability to lead cross-functional initiatives and align marketing strategy with product, editorial, and business objectives
  • Strategic mindset with flexibility to pivot quickly in a fast-paced environment
  • Mission-driven approach, entrepreneurial energy, and passion for building marketing systems that scale