Patient Care Coordinator

Axios International

Patient Care Coordinator supporting Axios patient support programs in Ahmedabad. Coordinating enrollment, medication access, patient records, reporting, and compliance across healthcare partners.

Posted 8/18/2026full-timeAhmedabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in patient support program management, including patient enrollment, data monitoring, and compliance with international standards and regulations. Proficient in using patient management systems and maintaining accurate patient records while ensuring quality assurance.

Highest-signal resume keywords

Patient Support Program ManagementData Monitoring and ManagementCustomer Service ManagementCompliance with RegulationsPatient Management System

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient EnrollmentData ManagementQuality Assurance MetricsPharmacovigilance TrainingLogistics Coordination

Soft Skills

CommunicationFlexibilityTeam Collaboration

Tools & Technologies

Axios Patient Management System

Certifications & Qualifications

Product TrainingPharmacovigilance Training

Industry Keywords

HealthcareNGOPatient Support ProgramsComplianceInternational Standards

About the role

Key responsibilities & impact

Assist the line manager and assigned program team in managing Patient Support Programs by liaising with key stakeholders
Maintain accurate and complete patient files for timely submission
Enrol eligible patients according to defined workflows and timelines
Educate and coordinate with patients to facilitate seamless enrolment
Accompany team members on visits to healthcare providers, pharmacies, or patient support sites
Ensure patients receive medications efficiently and without delay
Prepare and maintain reports on program performance, patient numbers, services provided, and quality assurance metrics
Maintain and update electronic patient data and quality assurance records
Complete required product, pharmacovigilance, client-provided, and Axios-mandated training
Report adverse events and product complaints according to client requirements and Axios SOPPs
Perform administrative and general office support duties
Use Axios’ Patient Management System exclusively for program activities
Apply international standards and relevant Axios policies and procedures
Comply with applicable laws, regulations, Axios Code of Conduct, and internal SOPPs
Promote escalation protocols for deviations or non-compliance
Support governance and operational monitoring activities across Axios programs
Perform additional duties assigned by the line manager
Work closely with the line manager, assigned program team, related Axios divisions, Axios staff, and external partners

Requirements

What you’ll need

A degree or diploma in any medical background or social work is ideal
0–1 year of experience in a healthcare, scientific, or NGO field is ideal
Experience in data monitoring and management is advantageous but not required
Experience coordinating and handling logistics or supply chain is advantageous but not required
Experience in customer service management
Ability to travel frequently to clients and partners, potentially outside the designated region
Flexibility regarding travel and working hours
Ability to complete product training, pharmacovigilance training, and other required training
Understanding and consistent application of international standards, Axios policies, and procedures
Compliance with applicable laws, regulations, Axios Code of Conduct, and internal SOPPs

Benefits

Comp & perks

Flexibility in ability to travel and working hours
Required client-provided and Axios-mandated training, including product training and pharmacovigilance training