Patient Care Coordinator

Axios International

Patient Care Coordinator managing patient support programs for efficient treatment journeys. Collaborating with healthcare providers and ensuring patient compliance and quality care.

Posted 7/20/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient support program management, ensuring compliance with international standards and effective communication with stakeholders. Proficient in data management and reporting, with a strong focus on patient care and operational efficiency.

Highest-signal resume keywords

Patient CareData MonitoringLogistics CoordinationFluency in EnglishFluency in Bengali

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Support Program ManagementData ManagementQuality Assurance MetricsReport PreparationAdverse Event Reporting

Soft Skills

Effective CommunicationTeam CollaborationProblem Solving

Tools & Technologies

Patient Management System

Industry Keywords

HealthcarePharmacovigilanceSOPPsCompliancePatient Enrollment

About the role

Key responsibilities & impact

Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.
Maintain accurate, complete patient files, prepared for timely submission in line with project standards.
Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.
Educate and coordinate with patients to facilitate a seamless enrolment process aligned with program procedures.
Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.
Ensure patients receive their medications efficiently and without delay.
Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.
Maintain and update electronic records related to patient data and quality assurance.
Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.
Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).
Perform administrative duties related to program operations and general office support.
Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.
Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.
Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.
Promote awareness of escalation protocols for any deviations or non-compliance issues.
Support governance and operational monitoring activities across all Axios programs.
Perform additional duties as assigned by your line manager.

Requirements

What you’ll need

A Degree in any medical background or social work is essential
2 years of working experience in a healthcare or scientific field or NGO is essential
Strong Experience in Patient Care is Essential
Fluency in English and Bengali is Essential
Experience in data monitoring and management is desirable.
Experience coordinating and handling logistics/supply chain is desirable.

Benefits

Comp & perks

Health insurance
Professional development