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People Operations Analyst
AxiomPeople Operations Analyst managing pre-employment checks and onboarding for legal talent at Axiom. Coordinating operational processes with a focus on compliance, efficiency, and quality.
Posted 6/17/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $52,000 - $60,000 per yearWebsite
About the role
Key responsibilities & impact- Processing of pre-employment checks: Coordinating the end-to-end management of our due diligence process for legal talent across North America.
- Processing of pre-employment checks: Independently managing own workload to effectively process background checks, right to work verification, and managing pre-employment paperwork.
- Processing of pre-employment checks: Proactive decision making to resolve screening issues and escalating to Associates or manager where appropriate to achieve 100% screening completion in all cases.
- Processing of pre-employment checks: Contributing to weekly progress meetings to review turnaround times and completion rates against agreed SLAs.
- Processing of pre-employment checks: Monitoring automated employment agreements for new hires and ensuring 100% completion rate by start date.
- Responsible for actioning a wide scope of operational business processes: Direct engagement with new hires and hiring managers to answer onboarding questions and to offer live support with onboarding completion in our HRIS, Workday.
- Responsible for actioning a wide scope of operational business processes: Daily review of onboarding progress trackers for all hired candidates in North America.
- Responsible for actioning a wide scope of operational business processes: Daily processing of new legal talent hires in North America.
- Responsible for actioning a wide scope of operational business processes: Processing absence returns and job updates for legal talent employees returning to active engagement.
- Commercial pipeline support: Independently managing client attestation requests, contributing to client surveys and Request For Proposal (RFP) documents, and knowing when to escalate as necessary.
- Reporting and auditing: Contributing to internal audits to stay ahead of client audit requests and ensure compliance with client screening requirements.
Requirements
What you’ll need- Previous experience of working towards targets/KPIs.
- Experience handling multiple tasks simultaneously, adapting to changes, and being able to creatively problem solve.
- Legally eligible to work in the United States of America.
- Undergraduate degree in a relevant discipline (or sufficient work experience in lieu of degree).
- Highly organized and effective at managing own workload within competing deadlines.
- Confident in applying own judgement and taking initiative to deliver against targets.
- Able to follow internal process guides and repeat processes quickly with low error margin.
- Team player who can confidently develop and maintain remote relationships.
Benefits
Comp & perks- Healthcare
- Life and disability coverage
- 401K with company match
- Paid sick and personal time off
- Paid parental leave
- Bonus opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-employment checksbackground checksright to work verificationonboarding processesHRISWorkdayreportingauditingclient attestationRequest For Proposal (RFP)
Soft Skills
proactive decision makingtime managementproblem solvingorganizational skillsinitiativeteam playercommunicationadaptabilityrelationship buildingworkload management