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About the role
Key responsibilities & impact- Support day to day administration of U.S. benefits programs and respond to inquiries.
- Review benefits eligibility, including hours per week checks, and complete related transactions in Workday and other systems.
- Communicate with employees regarding eligibility, enrollment, and benefits changes using approved templates and guidance.
- Process employment verification requests and other verification requests as needed.
- Assist with I-9 document verification for U.S. new hires and complete related compliance tasks.
- Conduct new hire meetings.
- Assist in managing Workday onboarding completion and mandatory employee trainings.
- Support leave and absence administration, including leave processing and related follow up.
- Assist with wellness campaigns and employee communications.
- Help maintain benefits guidebooks, employee facing materials, and other benefits collateral.
- Support select global benefits activities, as assigned.
Requirements
What you’ll need- Bachelor’s degree or equivalent practical experience preferred.
- 1+ of experience in HR, people operations, benefits administration, data analyst, or customer support preferred, or another role requiring the ability to learn quickly.
- Strong attention to detail, organization, and follow through.
- Comfort handling data and reviewing information for accuracy and confidentiality.
- Strong written and verbal communication skills, including comfort conducting video-based meetings and communicating directly with employees and internal partners.
- Self-motivated and able to manage multiple tasks, follow established processes, drive work forward independently, and escalate issues appropriately.
- Proficiency in Microsoft Office and Excel.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationdata analysisI-9 document verificationemployee onboardingleave processingcompliance tasksemployee trainingwellness campaignsemployee communicationstransaction processing
Soft Skills
attention to detailorganizationfollow throughwritten communicationverbal communicationself-motivatedtask managementindependent workescalation of issueslearning ability
Certifications
Bachelor's degree