FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
strategic account planningclient developmentbudget planningrevenue responsibilityadvisory models designconsulting formats designperformance evaluationemployee developmentcompliance managementknowledge management
Soft Skills
leadershipcoachingcommunicationcustomer satisfaction measurementprocess awarenessstructural awarenessteam developmentpersonnel reportingrelationship managementstrategic thinking
Certifications & Qualifications
HF qualificationFH qualification
Industry Keywords
account managementIT industryMSP environmentregulatory complianceclient portfolio managementemployee recruitmentonboarding processesperformance managementservice offering developmentsteering committee meetings
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Line management of four employees in Account Management
- Coaching, performance evaluation, employee development and personnel reporting
- Regular exchange with business lines and competence centers to continuously develop the service offering
- Strategic account planning and development of the team’s client portfolio
- Responsible for recruitment, selection and structured onboarding of new employees
- Establishing, maintaining and enhancing processes, structures and guidelines
- Design and implementation of advisory models and consulting formats (Trusted Advisor)
- Ensuring sustainable knowledge and competence management
- Ensuring compliance with the regulatory requirements of Axians Somnitec AG
- Direct management of a strategic existing client portfolio as the primary point of contact
- Budget responsibility and revenue planning for own clients
- Ensuring and measuring customer satisfaction
- Conducting regular account and steering committee meetings
Requirements
What you’ll need- Several years of leadership experience in account management at a senior level
- Industry experience in IT (MSP environment)
- Completed HF or FH qualification with a business administration or comparable background
- Know-how in strategic account planning and client development
- Experience in budget planning and revenue responsibility
- Leadership experience including recruitment, coaching and development of employees
- Experience designing advisory and consulting formats (Trusted Advisor)
- Strong quality, process and structural awareness
- Excellent written and spoken German and English
Benefits
Comp & perks- Flexible working hours with a 40-hour week and part-time options
- Up to 5 days per week location-independent work; home office or remote work from within Switzerland possible
- Flexibility and willingness, by arrangement, to work on-site one day per week
- 25 days vacation per year (27 days from age 40 / 30 days from age 50)
- 13 paid public holidays and the option for additional unpaid leave
- 100% salary continuation for 3 weeks of paternity leave / 16 weeks of maternity leave
- State-of-the-art hardware and a paid mobile phone plan including a contribution toward a smartphone
- Above-average pension fund benefits with employer contribution 60% and employee contribution 40%
- Private supplementary accident insurance
- Coverage of continuing education costs as well as 80% employment and 90% salary continuation during training periods
- Free charging for your electric vehicle at the Gerlafingen site
- Discounted access to fitness and physio center offers
- Brands for employees & benefits at work
- Wellbeing@Work with Mario Kart racing, a silent room, foosball table, aperitifs and team events