Customer Success Manager

• Responsibility for our client projects with a focus on SAP CX and CRM
• Management of various sub-project teams, from planning and design through testing and go-live phases
• Development of an SAP CX transition strategy for our clients
• Needs-based analysis and definition of the appropriate project approach
• Collaborative development and documentation of processual and systemic solution concepts with the client company
• Responsibility for the effective, on-time and on-budget delivery of the project
• Independent working and personal accountability for our clients' success

CX/CRM Consultant

CX/CRM Consultant

Customer Success Manager

Senior Customer Success Manager