Axelera AI

Senior Field Application Engineer

Axelera AI

full-time

Posted on:

Origin:  • 🇧🇪 Belgium

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Job Level

Senior

Tech Stack

PythonPyTorchTensorflow

About the role

  • Manage technical interactions with customers in the BeNeLux territory and act as their technical expert
  • Guide customers through evaluation, adoption, and deployment of Axelera AI hardware (PCIe boards, modules, vision gateways)
  • Use Voyager SDK to deploy AI models and pipelines on Axelera platforms
  • Address inquiries and resolve technical issues directly or via coordination with R&D
  • Collaborate with Marketing and Business Development on product launches and technology evangelism
  • Support Sales in expanding accounts, identifying new customers, and defending design wins
  • Track customer interactions, ensure follow-ups and effective communication
  • Gather and relay customer feedback to Product Management for product improvements
  • Conduct competitive analysis through customer and industry insights
  • Assist in creating clear, compelling, and instructive product documentation
  • Advocate for customers internally to ensure responsiveness and drive product enhancements
  • Collaborate closely with Axelera’s R&D teams across Europe to ensure seamless technical support

Requirements

  • BS/MS in Computer Science, Electrical Engineering or equivalent work experience
  • 3+ years of experience in the semiconductor and/or Artificial Intelligence industry in a customer-facing application development or technical support role
  • Excellent communication and interpersonal skills
  • Self-motivated and results-oriented, with a passion for staying up-to-date on the latest advancements in AI technology
  • Programming experience in Python, C/C++, OpenCL, CUDA
  • Experience using a high-level ML framework such as PyTorch or TensorFlow
  • Solid understanding of embedded systems and practical experience with embedded hardware
  • Excellent communication and presentation skills
  • Ability to travel to company sites as needed (expect 30%+ travel)