Senior Field Application Engineer
Axelera AI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Senior
Tech Stack
PythonPyTorchTensorflow
About the role
- Manage technical interactions with customers in India, becoming their go-to expert and helping grow our Metis AI platform into a market leader.
- Engage with customers in India to understand their needs, acting as a technical expert on Axelera AI’s platform.
- Address inquiries, provide product knowledge, and resolve technical issues directly or via R&D coordination.
- Collaborate with Marketing and Business Development on product launches and technology evangelism.
- Support Sales in expanding existing accounts, identifying new customers, and defending design wins.
- Track customer interactions, ensuring follow-ups and effective communication.
- Gather and relay customer feedback to Product Management for product improvements.
- Conduct competitive analysis through customer and industry insights.
- Assist in creating clear, compelling, and instructive product documentation.
- Advocate for customers internally, ensuring responsiveness and driving product enhancements.
Requirements
- BS/MS in Computer Science, Electrical Engineering or equivalent work experience
- 3+ years of experience in the semiconductor and/or Artificial Intelligence industry in a customer-facing application development or technical support role
- Excellent communication and interpersonal skills, with the ability to engage with customers and internal teams effectively
- Self-motivated and results-oriented, with a passion for staying up-to-date on the latest advancements in AI technology
- Programming experience in a relevant area such as Python, C/C++, OpenCL, CUDA
- Experience using a high-level ML framework such as PyTorch or TensorFlow
- Solid understanding of embedded systems and practical experience with embedded hardware
- Excellent communication and presentation skills
- Ability to travel to company sites as needed (expect 30%+ travel)
Benefits
- Attractive compensation package
- Pension plan
- Extensive employee insurances
- Option to get company shares
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonC/C++OpenCLCUDAPyTorchTensorFlowembedded systemsembedded hardwareapplication developmenttechnical support
Soft skills
communication skillsinterpersonal skillsself-motivatedresults-orientedcustomer engagementteam collaborationresponsivenessproduct advocacypresentation skillscustomer feedback
Certifications
BS in Computer ScienceMS in Computer ScienceBS in Electrical EngineeringMS in Electrical Engineering