Account Specialist

Axalta

Account Specialist managing customer relationships and ensuring delivery of Axalta's coatings solutions. Collaborating with customers in the Automotive Refinish industry with a focus on satisfaction and retention.

Posted 6/25/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Acts as primary point of contact for identified customers and builds strong, collaborative relationships
Understands key elements of the business agreement with each customer
Develops and executes account plans capturing the product, color and services needs of the customer
Understands and accurately communicates the values and benefits of Axalta product, color, and services
Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customer
Effectively prioritize tasks and contributes to regional team’s expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgency
Maintains accurate account information and contact data in SalesForce (SFDC)

Requirements

What you’ll need

Bachelor’s degree and/or at least 3-5 years of Automotive Refinish industry experience
Strong knowledge of the collision repair, commercial transportation and industrial business environment as well as distribution fundamentals
Working knowledge Axalta’s core product lines and repair shop business fundamentals
Ability to identify customer needs and responds quickly to effectively resolve problems using a collaborative approach
Self-disciplined and able to perform effectively in unstructured and autonomous conditions
Competent computer skills, proficient with MS Office (Word, Excel, PowerPoint)
Must be willing and able to travel up to 50% of the time

Benefits

Comp & perks

health insurance
paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementcustomer relationship managementproblem resolutionprocess improvementproduct knowledgecollaborative approachautonomous performancedistribution fundamentalscollision repair knowledgeautomotive refinish experience

Soft Skills

strong communicationself-disciplinetask prioritizationsense of urgencycollaborationcustomer retentionteam contributionadaptabilityrelationship buildingeffective follow-up

Certifications

Bachelor's degree