Performance Manager – Automotive Refinish

Axalta

Performance Manager responsible for customer satisfaction in the Automotive Refinish sector at Axalta. Requires strong industry knowledge and customer support experience with significant travel.

Posted 5/12/2026full-timeRemote • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Acts as primary point of contact for identified customers and builds strong, collaborative relationships
Provides high-level of dedicated customer support with frequent face-to-face visits
Analyzes cost and productivity key performance indicators (KPIs) and reviews data with customer management
Works closely with the servicing distribution partner to ensure proper support and inventory levels are maintained
Identifies and advises on process improvements to alleviate roadblocks facing the customer

Requirements

What you’ll need

Minimum of 3-5 years of Automotive Refinish industry experience
Bachelor’s degree preferred but not required
Must be willing and able to travel > 50% of the time
Valid Driver’s License required
Strong knowledge of repair shop operations as well as distribution fundamentals
Competent Office365 skills (Word, Excel, PowerPoint) to create reports, presentations, pivot tables, etc.
Demonstrated effective written and oral communication skills

Benefits

Comp & perks

Competitive salary
Health insurance
Flexible working arrangements
Professional development opportunities
Travel allowances

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiskey performance indicatorsrepair shop operationsdistribution fundamentalsOffice365report creationpresentation skillspivot tables

Soft Skills

customer supportrelationship buildingcommunication skillsprocess improvementcollaboration

Certifications

Bachelor’s degreeValid Driver’s License