AWT Anlagenschutz- und Wassertechnik GesmbH

Customer Success Manager

• Manage client relationships and communications.
• Assist with bookings, payments, and updates.
• Ensure excellent service through follow-ups.
• Share travel knowledge and recommendations.

Client Success Agent – Travel Division

Customer Support

• Assist clients with bookings, changes, and travel details
• Provide clear, friendly communication via phone or email
• Monitor trips to ensure smooth travel experiences
• Help resolve issues and share insights with the team

Travel Support Specialist

• Provide personalized client care from inquiry to return.
• Anticipate and address client needs proactively.
• Deliver accurate, timely communication.
• Gather feedback to continuously enhance services.

Client Experience Specialist

Consultant

• Assist families, couples, and groups in planning seasonal and year-round holidays.
• Guide clients from start to finish, ensuring trips are stress-free and enjoyable.
• Recommend holiday packages and tailored itineraries.
• Coordinate bookings for accommodations, tours, and excursions.
• Provide destination knowledge and seasonal event updates.
• Support clients with ongoing communication.

Client Success Agent – Travel Division

Travel Support Specialist

Client Experience Specialist

Holiday Consultant