
Customer Success Manager, SEA
Avow
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Focuses on building our portfolio in the region by up-selling and cross-selling solutions to portfolio advertisers
- Foster strong relationships with clients ensuring satisfaction and success
- Manage day-to-day client interactions providing excellent customer service
- Act as a trusted advisor helping clients navigate challenges related to attribution
- Increase the visibility and recognition of AVOW in the region
- Actively participate in industry events and conferences
- Develop and execute local marketing strategies
- Collaborate effectively with the Sales team and other internal departments
Requirements
- Strong background in mobile marketing platforms (MMPs) with knowledge of attribution models and OEM advertising strategies
- Approximately 3 years of experience in the industry
- Ability to understand and troubleshoot technical aspects of digital advertising
- Fluency in English (Bahasa would be a big plus)
Benefits
- Learning & Development budget ✨
- Sabbatical policy
- Competitive bonus package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mobile marketing platformsattribution modelsOEM advertising strategiesdigital advertising troubleshooting
Soft Skills
client relationship managementcustomer servicetrusted advisorcollaborationcommunication