Customer Success Manager
Avow
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇩 Indonesia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Foster strong relationships with clients, ensuring their satisfaction and success
- Manage day-to-day client interactions, providing excellent customer service tailored to Indonesia
- Act as a trusted advisor, helping clients navigate challenges
- Increase the visibility and recognition of AVOW in the region
- Actively participate in industry events and develop local marketing strategies
- Take ownership of client projects and manage responsibilities independently
- Collaborate effectively with the Sales team and other departments
Requirements
- Strong background in mobile marketing platforms (MMPs)
- Knowledge of attribution models and OEM advertising strategies
- Approximately 3 years of experience in the industry
- Fluency in English and Bahasa
- Ability to understand and troubleshoot technical aspects of digital advertising
- Reliable and responsible, able to manage tasks and client interactions with minimal supervision
- Passionate about representing and promoting the AVOW brand.
Benefits
- Learning & Development budget ✨
- Sabbatical policy
- Competitive bonus package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mobile marketing platformsattribution modelsOEM advertising strategiesdigital advertising troubleshooting
Soft skills
client relationship managementcustomer serviceindependent project managementcollaborationreliabilityresponsibilitycommunication