Senior Customer Development Manager – UK Retail

Avon Protection

Senior Customer Development Manager responsible for UK retail partnerships and driving revenue growth. Leading strategy and execution to enhance retail performance and profitability.

Posted 7/18/2026contractNorthampton • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong commercial acumen and expertise in P&L performance management, with a proven ability to lead strategic partnerships and drive retail performance improvements. Skilled in trade marketing, investment planning, and executing effective in-store strategies.

Highest-signal resume keywords

P&L Performance ManagementKey Account ManagementTrade MarketingRetail Performance ImprovementTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial NegotiationROI-Driven Decision-MakingStrategic PlanningIn-Store ExecutionPerformance Review

Soft Skills

Analytical ThinkingCollaborative MindsetProactive ApproachResults-Oriented

Industry Keywords

RetailFMCGPartnership DevelopmentMarket OpportunitiesVisual Merchandising

About the role

Key responsibilities & impact

Delivering retail P&L performance, including revenue, margin, and profitability.
Setting and executing strategic growth plans across key retail accounts.
Building and leading strong partnerships with major retailers.
Driving joint business planning, commercial negotiations, and performance reviews.
Managing trade investment with a clear focus on ROI and effective spend allocation.
Partnering with global teams to shape retail media strategy and optimize activity.
Ensuring excellence in in-store execution, including planograms, visual merchandising, and launches.
Improving store productivity, conversion, and overall retail performance.
Identifying new market opportunities, partnerships, and distribution channels.
Leading pilots and scaling successful initiatives across the market.
Managing and developing junior team members to deliver strong commercial outcomes.

Requirements

What you’ll need

Strong commercial acumen with experience owning or influencing P&L performance
Proven background in key account management within retail or FMCG environments
Confidence in leading negotiations and building strategic partnerships
Experience in trade marketing, investment planning, and ROI-driven decision-making
Ability to translate strategy into clear, executable plans
A track record of driving in-store execution and retail performance improvement
Strong analytical thinking with the ability to identify opportunities and act quickly
Experience leading, coaching, or developing team members
A collaborative mindset with the ability to work cross-functionally and influence stakeholders
A proactive, results-oriented approach with a focus on continuous improvement

Benefits

Comp & perks

Comprehensive benefits package
Wellness resources
Work-life balance support