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About the role
Key responsibilities & impact- Plans, executes, and delivers multiple concurrent projects, ensuring alignment with strategic business objectives and adherence to time, cost, and quality constraints
- Develops and maintains comprehensive documentation including project decks, plans, schedules, status reports, risk registers, and lessons learned
- Facilitates project communication through written and verbal channels across all organizational levels including status meetings, steering committees, and executive briefings
- Serves as the primary liaison between the business stakeholders and IT technical teams, translating business requirements into technical specifications and ensuring mutual understanding of project goals
- Provides leadership and direction to cross-functional project teams, fostering collaboration and accountability to achieve project objectives and meet deadlines
- Leads the end-to-end development of business and technical solutions, including design, testing, and maintenance phases, with emphasis on quality assurance and business value delivery
- Assesses, identifies, and monitors potential project risks and issues; develops and implements contingency plans and mitigation strategies to minimize impact on project outcomes
- Manages project budgets and resource allocation, tracking expenditures and forecasting needs to meet financial objectives
- Establishes and tracks project performance metrics and KPIs, providing regular reporting to leadership on project health, progress, and ROI
Requirements
What you’ll need- The combination of education and professional experience must exceed 6 years
- In a leadership role: Requires 2 years of experience supervising a team of professionals engaged in executing project management
- In a technical role: Requires 6 years of experience engaged in developing and delivering project management programs, including managing large scale complex projects
- A bachelor’s degree in a program related to the functional area can count for 3 of the 6-year requirement
- In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
- Demonstrated experience in defining, implementing, and coaching others in project management methodologies & governance
- Expertise in Portfolio/Demand management concepts and benefits; proven track record of implementing these concepts and delivering PPM benefits
- Flexible approach to change; can effectively work in a variety of situations, constantly seeks improvements, and displays a forward-looking mentality
- Business acumen and also has the mindset required to understand the long-term implications of project management planning and to advance the organization’s goals
- Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals.
Benefits
Comp & perks- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementbudget managementperformance metricsquality assurancetechnical specificationsportfolio managementdemand managementproject documentationKPI tracking
Soft Skills
leadershipcommunicationcollaborationaccountabilitycoachingflexibilitybusiness acumenproblem-solvingstakeholder managementteam development