Retail Shift Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: Ontario • California • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $24 per hour
Job Level
JuniorMid-Level
About the role
- Assists location management in executing retail operations to ensure optimal customer experiences
- Maintains operational readiness through exceptional cleanliness and proper staffing
- Executes established Standard Operating Procedures (SOPs) during assigned shifts
- Ensures merchandise displays remain clean, stocked, and visually appealing
- Reviews and approves timekeeping punches for assigned shifts
- Assigns work tasks and activities to associates
- Escalates performance concerns to leadership and provides coaching
- Operates POS systems and processes transaction voids
- Monitors inventory levels and assists with merchandise receiving
- Ensures compliance with all company retail policies and procedures
- Delivers exceptional customer service and creates compelling displays
- Coaches associates on product knowledge and customer engagement
Requirements
- Requires 2+ years of retail and/or customer service experience
- Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment
- Basic math skills and cash handling experience
- Knowledge of federal, state, and local safety and health standards
- Experience with POS systems and retail management software
- Product knowledge relevant to assigned retail category
- Strong attention to detail and effective communication skills
- Understanding of visual merchandising principles
- Ability to speak, read, and comprehend instructions
Benefits
- Competitive Salary Range: $21.66 - $24.07 p/h + bonus
- Employee Discount: 20% off at Dufry, Hudson and HMS Host
- Comprehensive Benefits: Medical/Dental/Vision Insurance
- Paid Time Off and Personal/Parental Leave Programs
- Company-Paid Life Insurance
- Retirement Programs & Matching Contributions: 401K & RRSP
- Employee Recognition & Anniversary Programs
- Training, Development, & Growth Opportunities
- Tuition Assistance & Scholarships
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail operationscustomer servicesupervisory experiencecash handlingPOS systemsretail management softwareinventory managementvisual merchandisingproduct knowledgeStandard Operating Procedures (SOPs)
Soft skills
attention to detaileffective communicationcoachingleadershipcustomer engagement