Multi-Unit F&B Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: Indianapolis • 🇺🇸 United States
Visit company websiteSalary
💰 $68,161 - $82,619 per year
Job Level
Mid-LevelSenior
About the role
- The purpose of the F&B Multi-Unit Manager I role is to act as an intermediary position for the location’s Senior/Director of Operations within a geographically recognized section or subsection of a branch or zone.
- The F&B Multi Unit Manager I ensures that all of the restaurants within the assigned Terminal/Concourse/zone are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned General Manager(s) accountable.
- The F&B Multi Unit Manager I uses broad discretion and judgement to make great leadership decisions.
- Ensures all GMs and staff recognize the importance of preparing each of the zone’s restaurants for next day opening, holding GMs accountable for executing all closing and opening checklist/requirements.
- Responsible for scheduling managers to ensure the zone has a leader-decision maker on site within the zone during all hours of operations, and that all restaurants have a person-in-charge on site during all operating hours.
- Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives.
- Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals.
- Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants in the zone.
- Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community.
- Holds GMs accountable for on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes.
- Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objectives.
- Regularly meets and collaborates with the DO/Sr. DO about issues, decisions, people, and strategy, Communicates leadership’s vision and goals to zone leadership.
Requirements
- Each F&B Multi Unit Manager I must have documented and demonstrated experience managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) within the zone to which the role is assigned, to include overall responsibility for success and failure of those restaurants for multiple annual cycles for each type.
- Generally speaking, concurrent multi-unit, multi-concept management experience for a minimum of 3 years with underlying overall restaurant experience of 8-10 years is necessary to be successful in a small zone, and a minimum of 5 years with underlying overall restaurant experience of 8-10 years is necessary to be successful in a large zone.
- Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement for each of these roles.
- Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities.
- Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion.
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals.
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
multi-unit managementrestaurant managementfinancial analysisoperational standardsstaff schedulingcompliance trainingemployee onboardingissue resolutionmenu comprehensionquality standards
Soft skills
leadershipteam managementdelegationcommunicationcoachingemployee engagementdecision makingproblem solvinginterpersonal skillsstrategic collaboration
Certifications
Food Service Management degreeCulinary program certification