Operations

• Manages all revenue-generating and operations activities of approximately six restaurants and staff support functions within the location
• Ensures all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned General Manager(s) and staff accountable
• Facilitates the development and implementation of the annual budget, financial forecasts, and other business goals
• Develops, maintains, and fosters the growth of landlord, brand, and DBE partner relationships
• Interviews candidates for key jobs; authorizes hiring, firing, advancement, or promotion of location associates
• Holds GMs accountable for on-boarding and off-boarding of all restaurant associates
• Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals
• Engages with Ops Controller and regional leadership on financial decisions and enacting needed controls

Director of Operations

Luxury Suite Operations Coordinator – Catering