Market Sales Manager

Avocado Green Brands

Market Sales Manager overseeing Avocado’s sustainable mattress, bedding, and lifestyle retail stores across the Northeast. Coaching teams, driving sales, and maintaining operational excellence across assigned locations.

Posted 8/11/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $88,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail management, focusing on sales performance, team development, and operational efficiency. Capable of driving brand values and enhancing customer experiences through effective communication and collaboration.

Highest-signal resume keywords

Retail Management ExperienceKPI/OKR TrackingTeam DevelopmentCustomer Experience ManagementEvent Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ReportingInventory ManagementOperational ExcellencePerformance ReviewsCost Control

Soft Skills

CoachingTeam CollaborationProblem SolvingCommunicationAccountability

Tools & Technologies

CRM SystemsOffice MachinesDigital Engagement Tools

Industry Keywords

Retail ExperienceSustainabilityHealthy LivingBranded EventsCustomer Service

About the role

Key responsibilities & impact

Lead by example in sales and service while providing real-time coaching and feedback
Create, report, and track KPIs around sales, operations, and guest experience
Conduct monthly performance reviews and ensure teams are accountable for results
Provide feedback, identify opportunities, and suggest improvements to enhance the retail experience and operational efficiency
Train and develop teams on new products, selling strategies, and brand initiatives
Partner with the Director of Sales to drive profitability, achieve goals, and support company-wide projects
Accept accountability for the overall success and performance of the region
Advocate for the Avocado brand and engage directly with guests to ensure exceptional in-store and digital experiences
Manage escalated customer situations and guide teams on issue resolution
Collaborate with Customer Experience, Production, and Logistics partners to maintain service excellence and minimize returns
Support physical and virtual events and community initiatives in local markets
Manage the condition, presentation, and operational excellence of the home store
Conduct regular audits and visits across assigned locations
Oversee inventory accuracy, cost control, and maintenance coordination
Monitor scheduling and staffing coverage across stores
Maintain communication and alignment between locations
Drive digital engagement through chats, calls, and virtual appointments
Ensure CRM follow-ups and digital guest communication are managed efficiently
Reinforce best practices connecting in-store and digital selling
Champion Avocado’s values and sustainability mission within stores and the community
Attend local events and represent Avocado at partner and regional initiatives

Requirements

What you’ll need

Minimum of 5 years of retail experience
Retail/store management experience, including at least keyholder-level experience
Experience managing store employees
Experience creating, reporting, and tracking KPIs/OKRs around sales goals
Passion for healthy living, environmental awareness, and social responsibility
Previous experience with a brand having similar values is a plus
Previous experience running branded events is a plus
Invested in creating a balanced and healthy environment for staff and guests
Team player who actively contributes to completing tasks, meeting goals, or managing projects
Entrepreneurial spirit to elevate the specific location
Regular and predictable attendance
Ability to remain stationary, often standing or sitting for prolonged periods
Ability to perform repetitive motions involving wrists, hands, and/or fingers, including repeated reaching or bending
Ability to move objects up to 50 pounds in all directions
Capability to lift up to 200 pounds using lifting aids and/or equipment
Ability to constantly operate a computer and office machines such as printers and tablets
Ability to frequently communicate with team members
Ability to travel regularly 60%–80% between assigned stores and regional events

Benefits

Comp & perks

Medical (HMO, PPO, HSA)
Dental
Vision
100% Employer Paid Life Insurance
401(k) with employer match
PTO
Volunteer days
Employee product discount
Annual Bonus Plan
Training and Tools to be successful along with a strong partnership from your peers and leaders
Access to wellness apps
Referral Bonus Opportunity
Access to opportunities to grow