Customer Service Representative

Avnet

Customer Service Representative in a hybrid setting providing support and resolving customer inquiries. Working with the sales team and ensuring good customer relations at Farnell in Krakow, Poland.

Posted 6/9/2026full-timeKrakow • 🇵🇱 PolandJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responds to customer inquiries and expedites critical orders
Communicates dispositions and researches issues
Provides support to sales team members and external customers
Maintains and updates records as required
Identifies opportunities to improve processes

Requirements

What you’ll need

Minimum of two years of related experience
High School Diploma or equivalent
Must have computer, email, and phone skills
Must be able to multi-task and work in a fast-paced environment
May require fluency in English and French

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

computer skillsemail skillsphone skills

Soft Skills

customer servicecommunicationmulti-taskingproblem-solvingprocess improvement

Certifications

High School Diploma