Inside Sales Representative – Def/Aero

Avnet

Inside Sales Representative at Avnet managing customer accounts and promoting technological solutions through various communication channels. Requires technical knowledge and customer service skills.

Posted 6/3/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals)
Effectively develops and manages trusted relationships for assigned customers/accounts
Promotes company options and solutions to customers on a regular basis
Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company
Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics
Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology
Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities
Promptly and accurately responds to prospective or existing customer information requests
Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment
Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates)
Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers
Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions
Coordinates existing customer requirements for inventories, delivery lead time and unit prices.

Requirements

What you’ll need

Typically requires a minimum of two years of related experience
High School Diploma or equivalent
Possesses thorough knowledge of solutions or assigned products in a specific brand
Intermediate knowledge of systems such as SAP, ERP, order management
Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data
Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
May be required to occasionally travel to customer sites or attend training including some overnight travel

Benefits

Comp & perks

Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Surrogacy, Adoption)
Medical, Dental, Vision, and Life Insurance
Long-term and Short-term Disability Insurance
Health Savings Account / Flexible Spending Account
Education Assistance
Employee Development Resources
Employee Wellness, Leadership Development and Mentorship Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales methodologycustomer servicetechnical knowledgeorder managementdata analysisproblem solvingpricingsales metricsmarket sharecustomer experience

Soft Skills

relationship managementcommunicationteam coordinationcustomer knowledgeindependent judgmentproactive approachtrust buildingcustomer engagementresponsivenesscollaboration

Certifications

High School Diploma