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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals).
- Effectively develops and manages trusted relationships for assigned customers/accounts.
- Promotes company options and solutions to customers on a regular basis.
- Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company.
- Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.
- Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
- Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
- Promptly and accurately responds to prospective or existing customer information requests.
- Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
- Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
- Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
- Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
- Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
Requirements
What you’ll need- Typically requires a minimum of few years of related experience.
- Experience in electronics/semiconductor/distribution industry preferred.
- Possess expert knowledge of customer needs, products and complexity of business services.
- Exhibit the ability to identify new qualified customers for inclusion in Avnet’s portfolio of increasingly more complex accounts.
- Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
- Advanced knowledge of systems such as SAP, ERP, order management is a plus.
- Full knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
- Knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx is a plus.
- Excellent selling, negotiation and communication skills.
- Good English level.
- Knowledge of the Spanish language is mandatory.
Benefits
Comp & perks- A supportive team environment where everyone is working toward the same goal.
- An environment where you will have the tools and opportunities to further your career.
- Strong core values.
- Flexible working.
- Paid holiday, plus bank holidays.
- And more….
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesales methodologyorder managementExcelnegotiationcommunicationproblem solvingdata analysiscustomer needs analysissales metrics
Soft Skills
relationship managementteam coordinationcustomer experienceindependent judgmentproactive communicationtrust buildingcustomer knowledgesales strategyadaptabilitymultimedia communication