Property Claims Examiner

Aviva

Property Claims Examiner overseeing property claims and ensuring quality service delivery. Managing investigations, adjustments, and settlements for both commercial and residential properties.

Posted 6/10/2026full-timeOakville • 🇨🇦 CanadaMid-LevelSenior💰 CA$75,000 - CA$90,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for a portfolio of examining and direct handle property claims, percentage share based on demand
Resource field work to be completed by IA by setting clear expectations and timelines and managing the file through to completion
Arrange market calls or work with various insurers on subscription claims
Prepare and be able to present a complete file strategy, coverage analysis, disposition and business case
Investigate claims by reviewing the IA reports and specialists in order to acquire facts and information to analyzing the loss
Review and compile facts, policies, technical reports, analyze estimates, value of claim, and settle claims
Communicate claim adjustments via written reports to all parties
Provide outstanding service to our customers
Responsible for data accuracy and issuing payments to vendors, insureds, and specialists
Ensure all correspondence is completed in a timely and effective manner including the creation of Critical Path Letters, Proof of Losses, and Reservation of Rights letters etc
Responsible for recognizing questionable claims, subrogation, and risk opportunities

Requirements

What you’ll need

Detailed knowledge of the property insurance industry
At least 5+ years of commercial and residential property experience
Strong construction knowledge
Strong digital literacy
Strong solid understanding of property insurance case law
Detailed knowledge of a variety of property coverage wordings
Some basic accounting skills
Licensing in NB, PEI & NFLD (asset)

Benefits

Comp & perks

Compelling rewards package including base compensation, eligibility for annual bonus
Retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Hybrid flexible work model
Outstanding career development opportunities
Competitive vacation package with the option to purchase 5 extra days off per year
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
Corporate wellness programs to support our employees’ physical and mental health

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

property claims managementcoverage analysisloss analysisclaims investigationdata accuracyaccounting skillssubrogationrisk assessmentfile strategy preparationclaims settlement

Soft Skills

communicationcustomer serviceorganizational skillstime managementattention to detailproblem-solvinginterpersonal skillsexpectation managementpresentation skillscollaboration

Certifications

licensing in NBlicensing in PEIlicensing in NFLD