Aviva

Specialty Claims Adjuster – Lifestyle

Aviva

full-time

Posted on:

Location Type: Hybrid

Location: Oakville • 🇨🇦 Canada

Visit company website
✨ AI Apply
Apply

Job Level

Junior

About the role

  • Review and analyze policies, appraisals, and technical reports to assess claim value and negotiate fair settlements.
  • Effectively manage an active caseload of claims, ensuring timely and accurate resolution in line with Aviva’s standards, with customer service at the forefront.
  • Create outstanding experiences for our customers, turning stressful situations into positive moments.
  • Operate within your authority, using your judgment to resolve claims efficiently.
  • Maintain detailed, accurate file records and adhere to all Aviva Specialty Claims protocols.
  • Work closely with various teams to produce good claims outcomes, participate in projects, come with a growth mindset, and share feedback to help us continuously improve.

Requirements

  • Minimum 1-2+ years of previous claims adjusting experience.
  • Genuine interest in Lifestyle claims—whether it’s RV’s, travel trailers, or watercraft, we are looking for someone who is passionate about our products and getting our customers back to using them.
  • Progress toward or completion of the Insurance Institute Program (CIP/FCIP).
  • A post-secondary diploma or degree.
  • Provincial Licenses for the Atlantic provinces.
  • Prior Property, or Specialty claims (trailers, RVs, watercraft) experience.
  • Experience with and demonstrated ability to effectively handle complex and high value.
Benefits
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We’ll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
  • Corporate wellness programs to support our employees’ physical and mental health.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims adjustingnegotiationfile managementclaims resolutioncustomer servicepolicy analysisappraisal analysistechnical report analysiscomplex claims handlinghigh value claims handling
Soft skills
judgmentgrowth mindsetfeedback sharingteam collaborationcustomer experience enhancementstress management
Certifications
Insurance Institute Program (CIP/FCIP)Provincial Licenses