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Bilingual Learning & Development Specialist – Temporary
Aviso WealthBilingual Learning & Development Specialist focusing on developing and delivering training at Aviso. Engaging with advisor partners to ensure successful learning outcomes in wealth management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training design and delivery, with a strong focus on adult education principles and the ability to create engaging learning experiences. Proficient in utilizing learning design software and managing training programs within the wealth management sector.
Highest-signal resume keywords
Wealth Management ExperienceAdvisor Training ExperienceLearning Design Software ProficiencyContent Development and Instructional DesignFluent Communication in English and French
ATS Keywords
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Hard Skills
Training DesignContent DevelopmentInstructional DesignAdult Learning PrinciplesMicrosoft Office ProficiencyAssessment and EvaluationE-Learning Module DevelopmentWebinar DeliveryVirtual Classroom FacilitationRegulatory Knowledge (CIRO-ID & CIRO-MF)
Soft Skills
Interpersonal CommunicationPresentation SkillsProblem SolvingOrganizational SkillsCustomer Service Orientation
Tools & Technologies
ArticulateVyondLearning Management Systems (LMS)Webinar PlatformsE-Learning Tools
Certifications & Qualifications
CSCCIFCLLQPCFPPFP
Industry Keywords
Wealth ManagementInvestment IndustryInsurance IndustryAdvisor TrainingContinuing Education
About the role
Key responsibilities & impact- Oversee for the design and development, including scoping learning objectives, understanding target audiences, determining activities and collateral requirements, and resourcing technical training programs aimed at advisors, associates, assistants, and leaders
- Deliver live training via webinar, as well as maintain and expand the current library of recorded/e-learning training modules for advisor business systems, including Dataphile, proprietary software, and others where required
- Build and maintain an inventory of advisor-friendly resources and tools, including advisor reference guides, process maps, helpful hints, best practices, and FAQs
- Provide in-depth and up-to-date knowledge of the relevant business, including products, policies, practices, systems, and procedures
- Liaise with Subject Matter Experts, as required, throughout the design and development process for content validation
- Keep current on issues concerning CIRO-ID & CIRO-MF regulations and other education requirements
- Conduct assessments of internal departmental training needs and assist with the content development and implementation
- Assess, track and report continuing education credits for advisor network
- Work on a variety of training projects & initiatives where required
Requirements
What you’ll need- Minimum of 3 years of wealth management experience (within the investment and/or insurance industry). Preference given to candidates with advisor/client-facing experience.
- Experience with advisor training; this can include responsibility for electronic course design/delivery, in-person training and/or training in a virtual setting. An understanding of adult education/learning styles as well as industry and technological trends in terms of delivery is an asset
- Familiarity with learning design/delivery software (ie: Articulate, Vyond, etc.) and LMS functionalities
- Post-secondary education in a related discipline
- Completion of CSC or CIFC and/or LLQP is an asset
- CFP, PFP or other equivalencies an asset
- Demonstrated content development and instructional design experience an asset
- Strong training, presentation, facilitation and interpersonal communication skills
- Ability to deliver learning through a variety of means including virtual classroom, webinars, self-paced learning, seminars and conference calls
- Must be able to understand and apply adult teaching principals
- Demonstrated ability to clearly articulate and present ideas and information
- Excellent writing, editing, and communication skills
- High level of proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Proactive, self-starter who is able to work with minimal supervision
- Well organized and able to work effectively to deadlines
- Good problem solving and decision-making skills
- Results-oriented, demonstrating ownership and accountability
- Excellent interpersonal skills and a strong team player
- Strong commitment to exceptional customer service
- High degree of accuracy and attention to detail
- Innovative, resourceful, creative and adaptable to changing business environment
- Fluent communication skills in English and French are required
Benefits
Comp & perks- Competitive compensation package that rewards and recognizes individual contributions
- Excellent health, dental and insurance benefits to meet the diverse needs of our employees
- Generous vacation time, fitness benefit, parental leave top-up options
- Matching contributions to our retirement program
- Commitment to the continuous improvement of our staff through learning & development and an education assistance program
- Regular social events to foster teamwork