AvidXchange, Inc.

Senior Site Reliability Engineer

AvidXchange, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • United States

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Job Level

Senior

Tech Stack

AWSAzureCloudDockerJavaScriptKubernetesLinuxPythonSQLVault

About the role

  • Senior Site Reliability Engineer responsible for site health, reliability, availability, and user experience of Avid products.
  • Collaborate closely with the product team and drive changes for customer satisfaction.
  • Monitor and integrate with observability platforms and automate operational processes.
  • Perform application specific SRE support and service restoration for production issues.
  • Ensure proactive monitoring of core services to prevent disruption.
  • Implement self-healing and scalability of technical services.
  • Identify and plan projects to improve reliability and performance.
  • Lead initiatives and collaborate with engineering and product teams to influence product roadmap.

Requirements

  • 7+ years of software Engineering or Site Reliability Engineering experience
  • Bachelor’s degree in computer science, Information Technology or equivalent experience plus certifications
  • Understanding of web hosting infrastructure and architecture in highly available environments
  • Working knowledge and experience with C#, Javascript, and HTML
  • Experience with one of the Public Cloud architectures (Azure experience highly desired)
  • Familiarity with RESTful API and .Net Applications.
  • Strong hands-on experience with Azure services (e.g., APIM, FunctionApps, Key Vault, App Services) or AWS.
  • Expertise with Kubernetes, Docker, and Helm in production environments.
  • Experience applying Chaos Engineering concepts or tools.
  • Strong scripting and automation capabilities in PowerShell, Python, SQL, and use of workflow tools like Power Automate.
  • Familiarity with CI/CD, DevSecOps practices, Linux system administration, and cloud security principles.
Benefits
  • 18 days PTO*
  • 11 Holidays (8 company recognized & 3 floating holidays)
  • 16 hours per year of paid Volunteer Time Off (VTO)
  • Competitive Healthcare
  • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
  • Parental Leave: 8 weeks 100% paid by AvidXchange**
  • Discounts on Pet, Home, and Auto insurance
  • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
  • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
  • Onsite gym fitness center, yoga studio, and basketball court
  • Tuition Reimbursement up to the federal maximum of $5,250***
  • Hybrid Workplace Flexibility
  • Free parking
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
C#JavaScriptHTMLAzureAWSKubernetesDockerHelmPowerShellPython
Soft Skills
collaborationcustomer satisfactionleadershipproject planninginfluence
Certifications
Bachelor’s degree in computer scienceInformation Technology certifications