AvidXchange, Inc.

Senior Product Manager

AvidXchange, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Own the domain specific strategy.
  • Own the end-to-end lifecycle of your product area—from discovery and roadmap planning to delivery and continuous improvement.
  • Design and optimize onboarding experiences that accelerate time-to-value and minimize friction for new customers.
  • Use data-driven insights to identify conversion barriers, diagnose adoption challenges, and implement strategies that improve engagement and retention.
  • Collaborate with engineering, UX, marketing, and customer success teams to deliver features and workflows that balance technical excellence with customer impact.
  • Define and communicate product vision, goals, and success metrics to stakeholders.
  • Prioritize and resolve customer-impacting issues quickly, coordinating across teams to maintain trust and satisfaction.
  • Translate customer feedback and market trends into actionable product enhancements.
  • Maintain clear documentation and communication materials to support internal alignment and customer education.

Requirements

  • Bachelor’s degree in Product Management, Business Administration, Computer Science, or related field.
  • 5 years of experience in product management or a closely related role.
  • Proven experience designing customer onboarding experiences and improving conversion funnels.
  • Strong analytical skills with experience using data to improve adoption and engagement.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Experience working in cross-functional teams in a fast-paced environment.
  • Familiarity with SaaS products and customer success principles; understanding of Accounts Payable workflows is a plus.
Benefits
  • 18 days PTO*
  • 11 Holidays (8 company recognized & 3 floating holidays)
  • 16 hours per year of paid Volunteer Time Off (VTO)
  • Competitive Healthcare
  • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
  • 100% AvidXchange paid Dental Base Plan Coverage
  • 100% AvidXchange paid Life Insurance
  • 100% AvidXchange paid Long-Term Disability
  • 100% AvidXchange paid Short-Term Disability
  • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
  • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
  • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
  • Parental Leave: 8 weeks 100% paid by AvidXchange**
  • Discounts on Pet, Home, and Auto insurance
  • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
  • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
  • Onsite gym fitness center, yoga studio, and basketball court
  • Tuition Reimbursement up to the federal maximum of $5,250***
  • Hybrid Workplace Flexibility
  • Free parking
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata analysiscustomer onboarding designconversion funnel optimizationstakeholder communicationcross-functional collaborationSaaS productscustomer success principlesAccounts Payable workflows
Soft Skills
analytical skillseffective communicationproblem-solvingcustomer focusteam coordinationadaptability
Certifications
Bachelor’s degree in Product ManagementBachelor’s degree in Business AdministrationBachelor’s degree in Computer Science