Sales Coordinator

Avidity Science - EMEA

Sales Coordinator supporting quotes, orders, customer inquiries, and technical guidance for Avidity Science’s lab water purification products. Coordinating sales, service, and customer operations remotely.

Posted 8/6/2026full-timeRemote • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Support and Customer Service within technical environments, with a strong focus on CRM management, technical communication, and cross-functional coordination. Proficient in preparing sales documentation, managing product knowledge, and supporting customer inquiries effectively.

Highest-signal resume keywords

Sales Support ExperienceCRM ManagementTechnical CommunicationCross-Functional CoordinationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales DocumentationTechnical SupportProduct KnowledgeOrder ManagementReport PreparationInventory CoordinationPricing Tools ManagementProduct ConfigurationCustomer Inquiry SupportTroubleshooting

Soft Skills

Strong CommunicationIndependent WorkCustomer Service Orientation

Tools & Technologies

Salesforce CRMERP Systems

Certifications & Qualifications

Associate's DegreeBachelor's Degree

Industry Keywords

Lab Water SystemsTechnical EnvironmentProduct LaunchesContinuous ImprovementTraining Materials

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the Sales team with quotes, proposals, order support, and follow-ups
Maintain and update Salesforce CRM and sales documentation
Manage pricing tools, price lists, and product configurations
Coordinate order entry, tracking, and delivery timelines with Customer Service
Assist with inventory coordination and product availability
Prepare reports, sales data, and pipeline updates
Serve as a point of contact for customer inquiries via phone, email, and chat
Provide basic to intermediate technical support and troubleshooting
Assist customers with product selection and application for lab water systems
Communicate pre-installation requirements and ensure customer readiness
Coordinate with service teams for installations, maintenance, and warranty support
Maintain product knowledge across lab water systems, consumables, and accessories
Manage and update product documentation, manuals, and training materials
Support product launches and distribution channel readiness
Assist in developing training materials for internal teams and customers
Support onboarding and product training for sales and service teams
Help create guides, videos, and troubleshooting resources
Ensure timely and effective communication across all stakeholders
Support continuous improvement of internal processes and customer experience

Requirements

What you’ll need

Associate's or Bachelor's degree in business, Science or Technical field (or equivalent experience)
3–7+ years of experience in a Sales Support, Customer Service, or Technical Support role within a technical or industrial environment
Experience working with ERP/CRM systems
Experience supporting customers
Experience coordinating cross-functional teams
Ability to communicate technical information
Ability to work independently
Strong organizational skills

Benefits

Comp & perks

Medical, dental, vision, life insurance, disability, accident insurance, critical illness, and hospital indemnity
401k with company match
Performance Bonus Plan
PTO and paid holidays
Supportive and Inclusive work culture
Community Involvement
Paid volunteer time
Flextime
Tuition Reimbursement
Balance of a collaborative & independent work environment
Development opportunities to grow professionally