Manager, Applications Engineering

Avidbots Corp.

Manager, Applications Engineering at Avidbots leading a team to resolve robotic application issues. Collaborating with cross-functional teams to ensure software optimization in autonomous robots.

Posted 6/14/2026full-timeKitchener • 🇨🇦 CanadaMid-LevelSenior💰 CA$140,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, build, and grow a team of Applications Engineers through technical direction, coaching, hiring, and performance management
Lead the triage process and maintain backlog quality for robot software/system issues reported from the field and production
Work closely with Engineering to help analyze robot field usage and performance metrics to support issue investigation and identify opportunities for product improvement
Partner with Engineering, Product, Technical Services, Customer Success, and Production to ensure that field and production issues are resolved in a timely manner
Work closely with engineering to conduct alpha and beta trials of new features across customer sites and verticals
Build a continuous improvement culture by leveraging AI tools, automating workflows, leading root cause analysis and team retrospectives
Communicate critical field issues to cross-functional stakeholders, conveying complex technical concepts to varying levels of the organization
Deliver internal training on robot systems applications and field best practices to technical support and other operations teams

Requirements

What you’ll need

BSc. or graduate degree in Computer Science, Engineering, or equivalent
5+ years of industry experience in Applications Engineering, Technical Support, or related
3+ years of people leadership experience (managing Applications engineering or QA teams)
Strong background in troubleshooting and resolving complex, production-scale application issues
Demonstrated ability to critically analyze and make prioritization decisions in high-stakes, time-sensitive situations with minimal oversight
Proven success partnering cross-functionally to support new product and feature rollouts
Excellent verbal and written communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
Experience with robotics or autonomous systems, or a strong interest in the field
Enjoys working in small teams with big dreams.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Avidbots Corp. Website LinkedIn All Job Openings 201 - 500 employees Founded 2014 🤖 Artificial Intelligence 🏢 Enterprise 💰 Series D on 2024-06 Robotics
Artificial Intelligence
Enterprise Avidbots Corp. is a leading robotics company specializing in the development of fully autonomous floor-scrubbing robots like Neo, Neo 2W, and Kas. Their robots are designed to enhance cleaning productivity while minimizing the need for human intervention. Avidbots' solutions are equipped with advanced navigation and data analysis capabilities, powered by their proprietary AI software, Avidbots Autonomy. These robotics solutions are heavily utilized in industries such as airports, warehouses, retail, manufacturing, education, and healthcare, where they help maintain high cleanliness standards and improve operational efficiency. Avidbots is committed to providing dependable, scalable, and cost-effective cleaning automation solutions that future-proof labor strategies and elevate cleanliness standards in various facility types. They offer demonstrations and solutions that showcase the capabilities of their autonomous robots, including their ability to learn, adapt, and clean complex environments while providing data-rich insights via their Avidbots Command Center. These robots are designed to improve employee productivity and morale, enabling personnel to focus on higher-value tasks. Avidbots leads in integrating robotics with artificial intelligence, enabling intuitive operations and real-time obstacle avoidance, ensuring safe and efficient cleaning processes for diverse applications. Manager, Applications Engineering 🔥 1 minute ago 🏢🏡 Kitchener – Hybrid 💵 $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 Application Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead, build, and grow a team of Applications Engineers through technical direction, coaching, hiring, and performance management
Lead the triage process and maintain backlog quality for robot software/system issues reported from the field and production
Work closely with Engineering to help analyze robot field usage and performance metrics to support issue investigation and identify opportunities for product improvement
Partner with Engineering, Product, Technical Services, Customer Success, and Production to ensure that field and production issues are resolved in a timely manner
Work closely with engineering to conduct alpha and beta trials of new features across customer sites and verticals
Build a continuous improvement culture by leveraging AI tools, automating workflows, leading root cause analysis and team retrospectives
Communicate critical field issues to cross-functional stakeholders, conveying complex technical concepts to varying levels of the organization
Deliver internal training on robot systems applications and field best practices to technical support and other operations teams 🎯 Requirements
BSc. or graduate degree in Computer Science, Engineering, or equivalent
5+ years of industry experience in Applications Engineering, Technical Support, or related
3+ years of people leadership experience (managing Applications engineering or QA teams)
Strong background in troubleshooting and resolving complex, production-scale application issues
Demonstrated ability to critically analyze and make prioritization decisions in high-stakes, time-sensitive situations with minimal oversight
Proven success partnering cross-functionally to support new product and feature rollouts
Excellent verbal and written communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
Experience with robotics or autonomous systems, or a strong interest in the field
Enjoys working in small teams with big dreams. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Applications EngineeringTechnical SupportTroubleshootingRoot Cause AnalysisAI ToolsWorkflow AutomationPerformance Metrics AnalysisField Issue ResolutionAlpha and Beta TrialsComplex Application Issue Resolution

Soft Skills

LeadershipCoachingCommunicationCritical AnalysisPrioritizationCollaborationTraining DeliveryTeam BuildingProblem SolvingAdaptability

Certifications

BSc in Computer ScienceGraduate Degree in Engineering