AVIA

Director

• Demonstrating thought leadership and subject matter expertise in digital consumerism, consumer access, growth strategies, loyalty programs, virtual health and digital consumer experience
• Creating a compelling point of view and clear direction for AVIA Members and the industry
• Developing a strong internal and external SME network to serve as credible foundation and critical reviewers of AVIA’s work
• Managing the work of the consumerism team including making staffing assignment, managing utilization of resources, project planning, forecasting ot work
• Scoping projects for clients and developing resource plans for project delivery
• Volunteering and engaging your skills across the organization, jumping in and leading projects outside of your formal role to support timely business needs and expand your own skill set
• Working in ambiguous and fast paced environments
• Supporting and executing multiple engagements concurrently across several health systems and/or digital solution companies through an organized process leveraging strong analytics and project execution
• Applying broad understanding cultivated through sophisticated project work within healthcare industry and relevant market trends to specific trends and challenges (developing one/multiple “major(s)”) at AVIA
• Managing and executing multiple bodies of work across both your “major” area of expertise and areas aligned to your broader skill set
• Building enduring relationships with Member stakeholders and solution companies
• Participating in business development activities and pitches with prospects to provide subject matter expertise and support in scoping work

Director – Insights and Advisory, Consumerism