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About the role
Key responsibilities & impact- Lead workshops and coaching sessions to guide the customer in using AVEVA solutions to realize their use cases.
- Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers, to maximize customer value and drive new business.
- Lead strategic conversation with customers to guide them through use case discovery and position AVEVA products and infrastructure to address those needs.
- Lead conversations to help focus on the vision where AVEVA solutions adds business value, at all customer levels. Examples include Administration/IT Staff, Operations Management and Staff, 'C' level executives.
- Have a strong interest in growing your career and participating in both internal and external training programs to keep abreast of emerging technologies and markets.
- Display initiative and self-motivation to deliver high quality results along with meeting all expectations for both internal and external customers.
- Influence and drive adoption of the AVEVA solutions through product demonstration, Proof of Value, and other promotional activities.
- Assist with risk vs. benefit analysis to help the customer understand the ramifications of various deployment options.
- Proactively engage Enterprise Customers to promote enterprise-wide adoption and implementation.
- Mentor other team members on industry, product, and/or technology topics.
Requirements
What you’ll need- Bachelor’s degree or higher in engineering or another technical field
- 5+ yrs. experience with real-time operational data systems within an industrial manufacturing and/or operating industry
- Hands AVEVA solutions experience, highly desired
- Strong leadership, customer service, and interpersonal relationship skills
- Solid oral, written, presentation, and communication skills
- Ability to work as part of a team to solve problems and share best practices
- Ability to set priorities and manage multiple activities
- Experience working with C-level executives, a plus
- A background in architectures and enterprise-wide design methodologies, a plus
- Willing and able to travel, as required
Benefits
Comp & perks- $3000 annual education reimbursement
- Career development opportunities
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
real-time operational data systemsAVEVA solutionsarchitecturesenterprise-wide design methodologies
Soft Skills
leadershipcustomer serviceinterpersonal relationship skillsoral communicationwritten communicationpresentation skillsproblem-solvingteam collaborationprioritizationtime management
Certifications
Bachelor’s degree in engineering or technical field