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AVEVA

Senior Control Emulations Quality & Support Engineer

AVEVA

. Lead technical investigations with customers to gather requirements, logs, configuration details, and reproduction steps .

Posted 4/21/2026full-timeLake Forest • California, Texas • 🇺🇸 United StatesSenior💰 $109,300 - $217,700 per yearWebsite

Tech Stack

Tools & technologies
AzureCloud

About the role

Key responsibilities & impact
  • Lead technical investigations with customers to gather requirements, logs, configuration details, and reproduction steps
  • Recreate customer environments and scenarios using local VM/server and Azure (cloud) setups to isolate root cause
  • Drive issues to resolution by coordinating across internal teams (Engineering, Product, QA), providing clear technical summaries, priority/severity assessments, and customer-ready updates
  • Design and execute test plans for Control Emulation software (SCP and TRISIM), with emphasis on real-world configurations and regressions
  • Develop and maintain test cases and test suites for local VM/server and Azure (cloud) environments
  • Maintain and improve test environments (local and cloud), including reliability, repeatability, and data management

Requirements

What you’ll need
  • BS degree in Engineering, or related field
  • Strong hands-on experience with DCS and/or SIS systems (configuration and implementation)
  • Solid understanding of Windows networked systems (workstations, servers, switches) and troubleshooting in enterprise environments
  • Proven ability to communicate clearly and effectively with customers, engineering teams, and senior leadership, including writing high-quality technical summaries
  • Demonstrated ability to work independently, prioritize effectively, and handle multiple investigations in parallel

Benefits

Comp & perks
  • Flex work hours
  • 20 days PTO rising to 25 with service
  • three paid volunteering days
  • primary and secondary parental leave
  • well-being support
  • medical
  • dental
  • vision
  • 401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
technical investigationstest planstest casestest suitesDCS systemsSIS systemsWindows networked systemstroubleshootingAzureVM/server environments
Soft Skills
communicationprioritizationindependencecoordinationtechnical summarizationcustomer interactionproblem-solvingmultitaskingcollaborationeffectiveness