Account Manager

• Responsible for growth of business through assigned partner aligned to overall AVEVA partner and offer strategy
• Primary point of contract for managed partners in territory
• Adds value to sales engagements on key opportunities with clear ability to position AVEVA offers with a high level of confidence
• Situational fluency - clearly understands AVEVA organization, programs & policies, can lead coordination to bring to bear appropriate resources as situations require
• Commercially proficient with demonstrated ability to craft commercial approaches to situations that address customer requirements and align to AVEVA policies
• Ensures partner is fulfilling contractual requirements, e.g. required product training and certifications, in line with AVEVA Partner Programs
• Identifying and addressing partner coverage/capabilities/capacities to ensure that partners are following programs and policies, with an emphasis on customer facing sales efforts
• Partner and customer issue escalation and management
• Partner Growth and Development
• Strategically and tactically aligning AVEVA and the Partner
• Deep knowledgeable about partner organization, resources, and strategy to ensure there are sufficient resources, deployed correctly to achieve objectives and sales targets.
• Identify organizational/resource gaps and work with the partner's management team to implement development plans to address gaps
• Annual business plans by partner
• Ensures partner has proper Marketing, Sales, Presales, Support and Training coverage associated to annual plan
• Partner QBRs to review agreed business plan
• Partner Performance Analysis
• Publish monthly partner performance analysis and recommended actions if any
• Program and policy liaison
• Ensures partner is current with AVEVA program and policies
• Ensures partner compliance with required training and AVEVA policies, e.g. trade compliance, Anti-Bribery and Anti-Slavery policies etc.

Channel Account Manager

Cloud Platform Account Manager