Avetta

Technical Implementation Project Manager – APAC

Avetta

full-time

Posted on:

Location Type: Hybrid

Location: Australia

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Tech Stack

PMP

About the role

  • Lead end-to-end delivery of complex SaaS implementations for enterprise and global customers
  • Serve as a technical subject matter expert across integrations, configuration, and platform capabilities (SSO, APIs, data flows, analytics)
  • Translate business requirements into scalable technical solutions aligned with Avetta best practices
  • Act as a strategic advisor to clients, guiding solution design and implementation approach
  • Own project scope, timelines, risks, and dependencies across multiple concurrent implementations
  • Drive structured delivery across key phases: requirements gathering, configuration, integration, UAT, and go-live
  • Partner with global and regional teams to coordinate delivery for multi-region implementations
  • Ensure high-quality execution with a focus on predictability, scalability, and customer satisfaction
  • Partner closely with Product Management, Engineering, DevOps, QA, and IT to deliver integrated solutions
  • Act as the technical liaison between customers and internal teams
  • Influence roadmap discussions by surfacing client needs and technical insights
  • Identify and implement process improvements to increase delivery efficiency and consistency
  • Develop and maintain implementation documentation, playbooks, and best practices
  • Mentor and support junior team members; provide guidance on technical and project delivery challenges
  • Track and report on key delivery metrics including:
  • Implementation cycle time
  • Delivery quality and defect rates
  • Customer satisfaction (CSAT/NPS)
  • Proactively identify risks and implement mitigation strategies

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
  • PMP, PgMP, CSM, or equivalent certification
  • Experience working with supply chain, compliance, or risk platforms
  • Prior experience in a client-facing consulting or professional services organization
  • 3-5 years of experience in technical project management or implementation delivery within a SaaS environment
  • Proven experience leading enterprise or global client implementations
  • Strong knowledge of:
  • SaaS delivery models and client lifecycle
  • API integrations, SSO (SAML/OAuth), and data exchange frameworks
  • Agile methodologies (Scrum, Kanban)
  • Tools such as Jira, Confluence, or similar
Benefits
  • Hybrid schedule for those within commutable distance to Sydney or Newcastle office
  • Remote work may be considered for those outside of commutable distance to an office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS implementationsAPI integrationsSSOdata exchange frameworksAgile methodologiesproject managementimplementation deliverytechnical solutionsprocess improvementsdelivery metrics
Soft Skills
strategic advisorclient-facingmentoringguidancecommunicationrisk managementproblem-solvingcollaborationinfluencingcustomer satisfaction
Certifications
Bachelor’s degreePMPPgMPCSM