Avetta

Implementation Project Manager – Worksite Safety

Avetta

full-time

Posted on:

Location Type: Hybrid

Location: 🇺🇸 United States

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Salary

💰 $95,000 - $120,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage the end-to-end implementation of Worksite Safety (WSS) for new clients and existing client expansions.
  • Drive and lead the client kick-off meeting.
  • Ensure that client configuration and business requirements documents are accurate, complete, and signed-off by client including user-acceptance testing.
  • Define, set, manage and meet each set of project plan goals (adhering to internal process and timelines) to ensure client & Avetta expectations including project goals, timelines, contractor on-boarding and client engagement are met.
  • Present and implement best practice workflows to the client and appropriately respond to clients’ needs to align their internal process to the Avetta platform.
  • Personally engage, monitor and drive the contractor/supplier on-boarding process and communicate to internal and external stakeholders.
  • Understand use-case scenarios of standard configuration vs. non-standard configuration.
  • Verify internal testing of the configuration and/or developed functionality is completed.
  • Serve as subject matter expert (SME) regarding implementation processes, workflows, timelines and safety best practices.
  • Continually analyze and improve new and existing client implementation processes and procedures.
  • Provide product feedback (client requirements, product shortcomings, enhancements, etc.) to product management.
  • Work directly with Product teams on system enhancements based on client feedback and general focus of worksite safety product
  • Maintain and improve all Avetta implementation project resource documents.
  • Occasional onsite visits with clients to understand process and operations for better discovery and solutioning

Requirements

  • Knowledge of safety regulations and compliance standards
  • Experience managing worksite safety functions (Permit to Work, risk assessments, JHA)
  • Spanish speaker
  • Excellent communication skills -- interpersonal, written and public speaking.
  • Organized and able to manage multiple clients/projects concurrently.
  • Superior customer service to internal and external clients.
  • Strong leader who is able to work in a team environment and solve problems creatively and efficiently.
  • Comfortable using technology and able to explain it effectively to others.
  • Attention to detail; especially as you monitor data and analyze reports especially those associated with contractor/supplier yield metrics, client satisfaction and initial user adoption.
  • Strong organizational and time management skills.
  • Hold people accountable, keeping to deadlines, escalation process experience
  • Able to analyze and improve current job processes/protocols and anticipate/manage change in a quickly moving global business environment
  • Ability to identify, engage and manage necessary resources (including personnel & fiduciary).
  • Able to shift discussion direction based on client feedback or changing circumstances.
Benefits
  • Health, Dental, and Vision Insurance
  • 401(k)
  • Paid Time Off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
worksite safetyrisk assessmentsPermit to WorkJHAuser-acceptance testingproject managementdata analysisconfiguration managementworkflow implementationclient engagement
Soft skills
communicationorganizational skillscustomer serviceleadershipproblem-solvingattention to detailtime managementadaptabilityinterpersonal skillspublic speaking