
QHSE Audit Support Professional – Japanese, Mandarin, Cantonese, Malay
Avetta
full-time
Posted on:
Location Type: Hybrid
Location: 🇦🇺 Australia
Visit company websiteJob Level
SeniorLead
About the role
- Support and Clarification: Proactive support and outreach for Avetta customers
- Create and enhance Avetta audit resources
- Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols
- Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
- Coaching and Development: Coach contractors/suppliers in developing policies/procedures based on regulatory requirements
- Customer Interaction: Respond promptly to customer inquiries
- Handle and resolve customer concerns promptly and professionally
- Perform customer safety exposure and hazard verifications
- Record details of inquiries, comments, and complaints
- Record details of actions taken
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Performs other duties as assigned.
- May be required to attend training, meetings, or seminars.
- Required to travel in the event of customer or client meetings.
Requirements
- Fluent in English AND at least one of the following languages: Japanese, Mandarin, Cantonese, or Malay
- Bachelor's degree in a relevant field preferred
- 8 years of industry QHSE experience is required
- Proficient understanding of agencies such as EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.
- Aptitude for learning online software systems; working knowledge of PC systems, preferably Windows.
- Excellent professional communication skills, both written and oral; bilingual proficiency is a plus.
- Strong interpersonal skills with the ability to interact effectively with staff, members, and other stakeholders.
- Strong problem analysis and problem-solving abilities; attention to detail and accuracy.
- Excellent time management skills; ability to work under intensive deadlines.
- Ability for conceptual thinking and understanding of other major areas of the company.
- Understanding of sales, customer service, and business development to integrate concepts and theories.
- Ability to communicate and integrate information effectively in both one-on-one and group settings.
Benefits
- This role requires full working rights in Australia without the need for current or future sponsorship.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QHSE experiencerisk assessment methodologieshazard assessment methodologiespolicy developmentregulatory compliancecustomer safety exposure verificationhazard verificationproblem analysisproblem-solvingtime management
Soft skills
professional communicationinterpersonal skillsattention to detailconceptual thinkingcustomer servicebusiness developmenteffective communicationcoachingcustomer interactionteam coordination
Certifications
Bachelor's degreeEPAMSHANFPANIOSHANSIISO