Field Service Technician

Avery Dennison

Field Service Technician providing technical services at customer locations for Avery Dennison. Responsible for installations, diagnostics, and customer support in assigned territory.

Posted 4/14/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $32 per hourWebsite

About the role

Key responsibilities & impact

Provide technical services at customer’s location and support to sales, marketing or business development within assigned territory
Provide moderate to complex technical service expertise performing installations, services and on-site diagnostics and service on mechanical, electrical, electronic equipment, components, communication devices and systems
Instruct customers on the operation or proper use of equipment
Operate in the field on call and provide technical support to territory/assigned customers
Manage service requirements in assigned territory and schedule own appointments
Maintain highest priority on meeting customer expectations
Maintain frequent communications with sales to stay abreast of customer needs and sensitivities
Maintain up to date technical skills on all products including hardware and software
Manage a parts inventory and orders parts internally as needed

Requirements

What you’ll need

Associates (2-yr) degree in Electronic/Mechanical Engineering or equivalent experience
Minimum of 2 years experience as a Field Technical person in the same or similar industry
Candidates should be comfortable with commutes daily within a 3 hour radius/30k-40k miles a year
Ability to work independently and with minimum supervision
Skilled in organizing and prioritizing workloads and schedules
Good oral and written communication skills
Good interpersonal, customer service and relationship building skills
Understanding and experience with information systems environments and systems
Understanding of applicable computer systems, such as Microsoft Office, Google and function specific software

Benefits

Comp & perks

Health & Wellness benefits starting on day 1 of employment
Paid parental leave
401K eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical service expertiseinstallationson-site diagnosticsmechanical equipmentelectrical equipmentelectronic equipmentcommunication devicescustomer operation instructionparts inventory managementservice scheduling

Soft Skills

customer servicerelationship buildingindependent workorganizational skillsprioritizationoral communicationwritten communicationinterpersonal skills

Certifications

Associates degree in Electronic EngineeringAssociates degree in Mechanical Engineering