Account Manager

Avero

Account Manager within revenue team managing client relationships in hospitality SaaS industry. Collaborating with various teams to ensure customer satisfaction and growth.

Posted 5/5/2026full-timeRemote • California, Colorado, Florida, Illinois, Kansas, Louisiana, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $76,000 per yearWebsite

About the role

Key responsibilities & impact

Work with the Global Account Manager to identify, develop, and execute on account sales strategies across assigned accounts in your book of business.
Serve as single point of contact for business development within assigned accounts. You will own all facets of the account management process, understand business drivers, leverage cross functional resources, and analyze key metrics for customer sales.
Engage with customers to understand their needs and deliver results.
Develop and execute expansion strategies to meet quota.
Work with Customer Success and Customer Support to gather strategic results and organize sales presentations.
Communicate effectively with the customer success team to create and close on conversion, upgrade, and expansion opportunities.
Maintain a growth mentality and seek constant skill improvement and knowledge gain while working collaboratively with peers.
Ensure our customers receive the highest level of sales and operational excellence.
Stay ahead of industry trends, competitive activity, and customer opportunities and suggest new ways to increase sales.

Requirements

What you’ll need

2+ years of experience in sales/account management roles, preferably in the hospitality SaaS company industry.
Strong knowledge of the hospitality industry, vertical specialization a plus (Hotels, Restaurants, and Casinos).
The ability to sell an app and tech-based platform.
Able to multi-task, prioritize and manage time effectively and have the ability to build relationships at all organizational levels.
Excellent listening and presentation skills with experience presenting to C-Level and technology leaders.
Demonstrated performance in meeting and exceeding sales quotas in a SaaS environment.
In-depth knowledge of the Avero platform and Salesforce/CRM a plus.
Ability to travel both domestic and internationally.
Ability to actively listen and manage conflict resolution.

Benefits

Comp & perks

Competitive compensation, coupled with an emphasis on work/life balance.
Employer-sponsored benefits package including Health, Dental and Vision insurance.
We are a remote employer!
Health Savings Account with contributions from Avero quarterly!
Medical and Dependent Care Flexible Spending Accounts
Company Paid Disability, Life Insurance and AD&D
Commuter Benefits (for those in NYC!)
401k and Company Match
Parental Leave
ClassPass Discounts
Equity in the company – all employees have a stake in our growth!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategiesaccount managementcustomer sales metricsexpansion strategiessales presentationssales quotasconflict resolution

Soft Skills

communicationrelationship buildingmulti-taskingprioritizationtime managementlisteningpresentation skillscollaborationgrowth mentality