Patient Services, Senior Manager/Manager
Averitas Pharma
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $180,000 per year
Job Level
Senior
About the role
- Support the day-to-day operations for all Patient Services vendors and assets
- Support the tactical creation and lead the tactical execution, coordination, implementation, and monitoring of all current and any new Patient Services assets
- Identify opportunities and oversee the implementation of technology solutions that improves a seamless customer experience
- Gather insights and identify tactical gaps in operations among vendor partners and develop an executable plan to address them
- Optimize and implement sales force tools that assist with the enrollment and pull thru of open patient cases
- Participate in regular meetings with vendor partners to ensure timely and accurate implementation(s)
- Tactically plan and operationalize (Project Manage) key initiatives and any new projects with vendors
- Collaborate with the Market Access Marketing Team and LMR Team to develop and manage LMR approval for any operational process, promotional materials including hard copy materials, as well as technology-based materials
- Identify patient support training and development needs for field-based personnel
- Collaborate with the Field Training Department to build and execute training on Averitas Pharma Patient Services Assets
Requirements
- BS / BA degree required / MBA Preferred
- At least 7+ year(s) in a commercial role, ideally in Specialty Patient Services, Pharmaceutical Sales or Operations
- Strong knowledge of the Microsoft Office suite (e.g., PowerPoint, Excel, Word)
- Deep knowledge of U.S. healthcare reimbursement systems, including commercial and government payers, buy-and-bill processes, specialty pharmacy, and access programs
- Previous vendor management experience preferred
- Sales and operational experience in reimbursement fundamentals including revenue cycles, buy and bill, formulary, prior authorization, coding, and appeals processes for specialty medical and pharmacy benefit products
- Strong understanding of market dynamics, including payer policy trends, provider behaviors, and access challenges in specialty products.
Benefits
- Long-Term Incentive Plan (cash plan) of 15%-20% base salary
- Annual performance bonus target of 15%-20% of base salary
- Comprehensive health benefits (employer funded)
- Unlimited vacation time
- 401k plan (subject to change or modification from time to time)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementvendor managementrevenue cyclebuy and billformularyprior authorizationcodingappeals processessales operationspatient support training
Soft skills
collaborationcommunicationtactical planningproblem-solvinginsight gatheringexecutioncoordinationleadershiporganizational skillscustomer experience improvement
Certifications
BS degreeBA degreeMBA