Collection Specialist

Avera McKennan Hospital & University Health Center

Collection Specialist counseling patients on financial decisions at Avera Health. Focusing on debt collection and professional techniques to interact with patients regarding accounts.

Posted 7/22/2026full-timeMitchell • South Dakota • 🇺🇸 United StatesJunior💰 $21 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in debt collection techniques and patient counseling, ensuring sound financial decisions while maximizing collections. Proficient in using collection software to manage accounts accurately and professionally.

Highest-signal resume keywords

Debt Collection TechniquesPatient CounselingCollection Software ProficiencyCustomer Contact ExperienceCall Center Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Debt CollectionAccount ManagementFinancial CounselingCollections Reporting

Soft Skills

ProfessionalismCommunication

Tools & Technologies

Collection Software

Industry Keywords

CollectionsPatient AccountsFinancial Decisions

About the role

Key responsibilities & impact

Responsible for counseling patients with respect to making sound financial decisions
Execute professional debt collection techniques to collect patient accounts
Accurately read, notate, and update collection accounts using collection software
Counsel patients with respect to making sound financial decisions
Maximize collections while maintaining the highest degree of professionalism

Requirements

What you’ll need

1-3 years Experience in collections
1-3 years of customer contact experience or call center environment experience

Benefits

Comp & perks

PTO available day 1 for eligible hires.
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship