Patient Accounts Specialist

Avera McKennan Hospital & University Health Center

Patient Accounts Specialist at Avera responsible for patient account follow-ups and insurance coordination. Working in a hybrid model in South Dakota to ensure timely claims processing and customer inquiries.

Posted 7/17/2026full-timeSioux Falls • South Dakota • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in accounts receivable management, including claims follow-up, denial analysis, and patient communication. Proficient in ensuring timely claims processing and adherence to established procedures.

Highest-signal resume keywords

Accounts Receivable ManagementClaims ProcessingDenial AnalysisPatient CommunicationRebilling Claims

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ReviewClaims Follow-UpAppeals ProcessingAccount ReviewClaim Refiling

Soft Skills

CommunicationCustomer Service

Certifications & Qualifications

Associate's DegreeTechnical Degree

Industry Keywords

Insurance CompaniesClaims ResolutionPatient ResponsibilityTimely Claims Processing

About the role

Key responsibilities & impact

Responsible for follow-up on accounts receivable by contacting insurance companies.
Closely follows the appropriate procedures and practices.
Responsible for account review and follow up of unpaid, overpaid/over adjusted and denied claims.
Reviews, analyzes, and appeals denials received relative to claims processing issues with insurance payers.
Communicates with internal and external customers involved in the claims resolution process to ensure timely claims processing.
Identifies the need to rebill claims through account review and completes claim refiling as well as submits secondary claims not auto-generated through the system.
Assist with patient responsibility follow-up as needed.
Responsible for being available to answer direct patient inquiries.
Support any on-site facility needs as determined by leadership.

Requirements

What you’ll need

Associate's or technical degree.
1-3 years of related experience.

Benefits

Comp & perks

PTO available day 1 for eligible hires.
Up to 5% employer matching contribution for retirement.
Career development guided by hands-on training and mentorship.