Customer Success Manager

Avenu Insights & Analytics

Customer Success Manager driving renewals and revenue growth for public sector clients at Neumo. Leading account strategies and collaborating with internal teams for customer success.

Posted 7/8/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client success management, focusing on customer retention and revenue growth through effective account planning and relationship building. Proven ability to drive demand generation and manage sales operations in a competitive market.

Highest-signal resume keywords

Client Success ManagementAccount ManagementSales OperationsContract NegotiationDemand Generation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Application Software SalesService SalesPipeline ManagementOpportunity ManagementRenewal Execution

Soft Skills

Relationship BuildingConsultative SellingCustomer Advisory

Certifications & Qualifications

Bachelor's Degree Equivalent

Industry Keywords

Public SectorState GovernmentLocal GovernmentCustomer RetentionRevenue Growth

About the role

Key responsibilities & impact

Lead designated territory and provide end-to-end renewal execution support to ensure customer retention and annual revenue and growth targets
Spearhead renewal negotiations and drive incremental revenue
Connect with customers regularly both virtually and in-person to become a trusted advisor
Establish strong relationships based on knowledge of customer requirements and commitment to value
Develop effective and specific account plans to ensure revenue target delivery and sustainable growth by driving Demand Generation, Pipeline and Opportunity Management strategies
Keep pipeline current and moving up the pipeline curve.

Requirements

What you’ll need

Bachelor’s degree equivalent
Proven work experience (3+ Years) as a Client Success Manager, Customer Success Manager, Account Manager, Key Account Manager, or relevant role related to renewals of primarily to public sector, state and local government account
Experience in sales operations and or contract negotiation a plus
Proven track record in business application software and service sales across industries
Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market.

Benefits

Comp & perks

Competitive benefits and compensation package
Equal Opportunity Employer