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Customer Success Manager
Avenu Insights & AnalyticsCustomer Success Manager driving renewals and revenue growth for public sector clients at Neumo. Leading account strategies and collaborating with internal teams for customer success.
About the role
Key responsibilities & impact- Lead designated territory and provide end-to-end renewal execution support to ensure customer retention and annual revenue and growth targets
- Spearhead renewal negotiations and drive incremental revenue
- Connect with customers regularly both virtually and in-person to become a trusted advisor
- Establish strong relationships based on knowledge of customer requirements and commitment to value
- Develop effective and specific account plans to ensure revenue target delivery and sustainable growth by driving Demand Generation, Pipeline and Opportunity Management strategies
- Keep pipeline current and moving up the pipeline curve.
Requirements
What you’ll need- Bachelor’s degree equivalent
- Proven work experience (3+ Years) as a Client Success Manager, Customer Success Manager, Account Manager, Key Account Manager, or relevant role related to renewals of primarily to public sector, state and local government account
- Experience in sales operations and or contract negotiation a plus
- Proven track record in business application software and service sales across industries
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market.
Benefits
Comp & perks- Competitive benefits and compensation package
- Equal Opportunity Employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Application Software SalesService SalesPipeline ManagementOpportunity ManagementRenewal Execution
Soft Skills
Relationship BuildingConsultative SellingCustomer Advisory
Certifications
Bachelor's Degree Equivalent