Principal Technical Product Manager – Program Manager

Avenu Insights & Analytics

Lead technical product management for scalable solutions in a regulated environment at Neumo. Collaborate across teams to drive product strategy and operational success in government services.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesLead💰 $175,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own the product lifecycle from concept through launch and continuous optimization
Translate business priorities into clear technical requirements, user stories, and delivery plans
Drive roadmap development aligned to strategic initiatives, modernization efforts, and business goals
Partner closely with engineering to design scalable architectures, integrations, and APIs
Lead product development efforts that integrate software with physical hardware components, including self-service systems
Own and standardize product and operational documentation across multiple state jurisdictions, ensuring accuracy, consistency, and compliance with state-specific requirements
Translate varying state regulations and workflows into scalable product requirements and repeatable processes
Support delivery of complex, multi-state programs in regulated environments
Act as the connective tissue across product, engineering, operations, and external partners
Contribute to vendor strategy, including evaluation, onboarding, and performance management
Lead prioritization across features, enhancements, and defects to maximize revenue, retention, and operational efficiency
Identify and execute opportunities to reduce technical debt and improve system performance
Define success metrics and use data to inform decisions and continuous improvement

Requirements

What you’ll need

8+ years of experience in product management or technical program management
Strong technical fluency including APIs, system architecture, integrations, and SaaS platforms
Experience working in multi-state or highly regulated environments requiring detailed documentation and compliance alignment
Proven ability to create, manage, and scale documentation that supports product delivery, operations, and regulatory requirements
Proven experience working with hardware-integrated products, preferably in self-service kiosk environments
Experience translating business requirements into solutions that span both software and physical systems
Experience building or managing products in a multi-tenant environment, with an understanding of tenant configuration, data separation, and scalable architecture
Background in government, fintech, automotive, or similarly regulated industries
Experience managing state-by-state product variations within a unified, multi-tenant platform
Direct experience with self-service kiosk platforms, unattended systems, or hardware ecosystems
Experience building scalable documentation frameworks or playbooks across jurisdictions

Benefits

Comp & perks

Competitive benefits and compensation package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product lifecycle managementtechnical requirementsuser storiesroadmap developmentsystem architectureAPIsintegrationsSaaS platformsdocumentation managementscalable architecture

Soft Skills

leadershipcommunicationcollaborationprioritizationstrategic thinkingproblem-solvingvendor managementdata-driven decision makingcontinuous improvementoperational efficiency