Business Analyst Level III

Avenu Insights & Analytics

. Responsible for analyzing customer requirements and the analysis of information/data.

Posted 5/28/2026full-timeRemote • 🇨🇦 CanadaSeniorLeadWebsite

About the role

Key responsibilities & impact

Responsible for analyzing customer requirements and the analysis of information/data.
Responsible for understanding the pension business needs of the client and identifying how best to meet those needs.
This includes working with the business and the technology areas to gather requirements for development and management.
The role leads the effort to analyze, validate and document the business and system requirements.
Acts as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture.
Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions.
This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements.
Provides input to improve overall efficiency and processes.
Perform other duties as assigned.
Maintain a high level of client relationship management.
Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship.
Provide daily support to clients during system development and implementation, including telephone support / contact for clients.
Participate in regular client status meetings including assisting with status reports, meeting notes, etc as determined by client's needs.
Manage multiple clients and tasks and prioritize work as required.
Send correspondence to clients.
Participate in upgrade or new implementation projects from beginning to end or parts of a major project.
This will include estimating and quoting work in conjunction with Programmers.
Participate in sessions with client to collect business requirements (JAD).
Provide client training.
Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers.
Analyze plan documents and prepare and/or peer review specifications.
Draft release notes and update delivery documents.
Assist with monthly support and maintenance updates if required.
Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables.
Setup client and plan rules in CPAS v5 products with support
Ensure the system meets legislative compliance and accuracy standards.
Formulate quality assurance standards / programs for client installations.
Document and maintain problem logs.
Write comprehensive test plans as needed for upgrades / changes.
Test template application, custom work, defect fixes etc providing QA of the system.
Enter, update defects in the CPAS Quality system
Demonstrate a financial accountability to up sell and encourage clients to configure additional CPAS functions.
Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.

Requirements

What you’ll need

A minimum of 5-7 years Canadian pension or benefit related experience.
A minimum of 5-7 years’ systems analyst experience.
University degree or equivalent Designation or extensive experience / knowledge of the following: Pension plan administration (DB and/or DC) (e.g. PPAC or CEBS course - Pension Plans & Other Retirement Income Programs) Business Analyst Certification
Exposure to systems / application development.
Client Management Skills
Leadership / Management
Travel will be required
Excellent written and verbal communication skills.
Highly motivated
Team player
Enthusiastic and high level of creative energy.
Excellent interpersonal, facilitation/presentation and negotiation skills.
Advanced organizational, analytical and problem solving skills.
Able to prioritize work, meet deadlines and perform well under pressure.
High integrity and commitment to quality.
Adaptive to changing situations.
Deals with ambiguity efficiently and makes sound decisions.
Demonstrates leadership through: challenging others to develop as leaders while serving as a role model; proactively initiates, develops, and maintains effective working relationships with team members; generates enthusiasm among team members.
Takes initiative and seeks responsibility.
Demonstrates personal accountability / commitment for clients, projects, tasks and responsibilities.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Avenu Insights & Analytics Website LinkedIn All Job Openings 501 - 1000 employees Founded 1978 🏛️ Government 📋 Compliance ☁️ SaaS Government
Compliance
SaaS Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services. Business Analyst Level III Job not on LinkedIn 🔥 15 minutes ago 🇨🇦 Canada – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for analyzing customer requirements and the analysis of information/data.
Responsible for understanding the pension business needs of the client and identifying how best to meet those needs.
This includes working with the business and the technology areas to gather requirements for development and management.
The role leads the effort to analyze, validate and document the business and system requirements.
Acts as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture.
Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions.
This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements.
Provides input to improve overall efficiency and processes.
Perform other duties as assigned.
Maintain a high level of client relationship management.
Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship.
Provide daily support to clients during system development and implementation, including telephone support / contact for clients.
Participate in regular client status meetings including assisting with status reports, meeting notes, etc as determined by client's needs.
Manage multiple clients and tasks and prioritize work as required.
Send correspondence to clients.
Participate in upgrade or new implementation projects from beginning to end or parts of a major project.
This will include estimating and quoting work in conjunction with Programmers.
Participate in sessions with client to collect business requirements (JAD).
Provide client training.
Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers.
Analyze plan documents and prepare and/or peer review specifications.
Draft release notes and update delivery documents.
Assist with monthly support and maintenance updates if required.
Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables.
Setup client and plan rules in CPAS v5 products with support
Ensure the system meets legislative compliance and accuracy standards.
Formulate quality assurance standards / programs for client installations.
Document and maintain problem logs.
Write comprehensive test plans as needed for upgrades / changes.
Test template application, custom work, defect fixes etc providing QA of the system.
Enter, update defects in the CPAS Quality system
Demonstrate a financial accountability to up sell and encourage clients to configure additional CPAS functions.
Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system. 🎯 Requirements
A minimum of 5-7 years Canadian pension or benefit related experience.
A minimum of 5-7 years’ systems analyst experience.
University degree or equivalent Designation or extensive experience / knowledge of the following: Pension plan administration (DB and/or DC) (e.g. PPAC or CEBS course - Pension Plans & Other Retirement Income Programs) Business Analyst Certification
Exposure to systems / application development.
Client Management Skills
Leadership / Management
Travel will be required
Excellent written and verbal communication skills.
Highly motivated
Team player
Enthusiastic and high level of creative energy.
Excellent interpersonal, facilitation/presentation and negotiation skills.
Advanced organizational, analytical and problem solving skills.
Able to prioritize work, meet deadlines and perform well under pressure.
High integrity and commitment to quality.
Adaptive to changing situations.
Deals with ambiguity efficiently and makes sound decisions.
Demonstrates leadership through: challenging others to develop as leaders while serving as a role model; proactively initiates, develops, and maintains effective working relationships with team members; generates enthusiasm among team members.
Takes initiative and seeks responsibility.
Demonstrates personal accountability / commitment for clients, projects, tasks and responsibilities. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Business Analyst 🕒 2 days ago Workiy Inc. 11 - 50 🛍️ eCommerce ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Business Analyst 2 focusing on system modernization and workflow automation at Workiy, a leading IT solutions company. Role entails conducting workshops, writing stories, and mapping workflows. 🇨🇦 Canada – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Senior Customer Insights Analyst 🕒 May 19 Lone Wolf Technologies 201 - 500 🏠 Real Estate ☁️ SaaS 🛍️ eCommerce Website LinkedIn All Job Openings Senior Customer Insights Analyst focused on analyzing customer escalations and enhancing retention strategies. Collaborating with various teams to drive data-driven decisions and improve customer experience. 🇨🇦 Canada – Remote 💵 $117k - $153k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst Senior Business Analyst 🕒 May 10 Kroll 5001 - 10000 💸 Finance 🔐 Security 📋 Compliance Website LinkedIn All Job Openings Senior Business Analyst leading end-to-end ownership of enterprise data products in a global risk advisory firm. Collaborating with cross-functional teams to deliver impactful business outcomes. 🇨🇦 Canada – Remote 💵 $80k - $130k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst Senior Business Analyst – Health Insurance 🕒 May 8 CoverGo | Insurtech 51 - 200 ☁️ SaaS Website LinkedIn All Job Openings Business Analyst driving digital transformation in health insurance at CoverGo. Collaborating with clients to develop analytical solutions and improve business processes. 🇨🇦 Canada – Remote 💰 $15M Series A on 2022-05 ⏰ Full Time 🟠 Senior 🧐 Business Analyst Senior Business Analyst 🕒 May 6 3Pillar Global 1001 - 5000 ☁️ SaaS 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Business Analyst at 3Pillar transforming clinical research needs into actionable engineering deliverables. Collaborating closely with stakeholders and fostering team agile ceremonies. 🇨🇦 Canada – Remote 💵 $100k - $130k / year 💰 Private Equity Round on 2021-10 ⏰ Full Time 🟠 Senior 🧐 Business Analyst View More Business Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

business analysisrequirements gatheringsystem analysispension plan administrationquality assurancetest planningdefect trackingbusiness process designfunctional specificationslegislative compliance

Soft Skills

client managementleadershipcommunicationteam playerproblem solvingorganizational skillsnegotiationadaptabilityinitiativepersonal accountability

Certifications

Business Analyst CertificationPPACCEBS