Aventus

Customer Service Representative

Aventus

contract

Posted on:

Location Type: Remote

Location: Mexico

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Salary

💰 $6 per hour

About the role

  • Provide high-quality, personalized support across multiple customer channels.
  • Act as an extension of our clients' brands, ensuring every interaction feels seamless and premium.
  • Utilize leading CX technology (e.g., Shopify, Gorgias, Zendesk) to enhance the customer experience.
  • Deliver proactive solutions that elevate the customer journey beyond expectations.
  • Collaborate with CX Coaches and Service Excellence Leaders to optimize performance and results.

Requirements

  • Passionate about CX & Brand Representation – You go beyond customer service; you create experiences.
  • Advanced Fluent in English (C2 Level) – Strong, fluent communication in English is key.
  • Tech-Savvy & Adaptable – You embrace digital tools and evolving processes.
  • Driven by Excellence – You have a results-oriented mindset with a focus on quality.
  • A Team Player – Collaboration is at the heart of what we do.
Benefits
  • Career Growth & Development – We invest in mentorship, promotions, and leadership training to help you advance.
  • Equal Perks & Benefits – Whether you are an employee or contractor, you are entitled to paid time off, medical aid bonuses, and holiday incentives.
  • A Culture of Support & Recognition – We celebrate achievements, personal milestones, and contributions that drive excellence.
  • Paid Time Off & Holiday Bonuses – Recharge and get rewarded for your dedication.
  • Medical Aid Bonus – We contribute to your healthcare needs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer experiencecommunicationcollaborationresults-oriented mindsetadaptabilitypassion for brand representationproactive problem solvingteam player